This chapter provides some troubleshooting tips. Contact your JD Edwards EnterpriseOne system administrator if you need help with applying these tips. If you have issues that cannot be resolved by the following troubleshooting tips, enable JAS debug logging and contact Oracle Global Support.
The Composite Application Framework isn't available for this application form.
Verify that:
A record exists in P952332 for the logged in user or role, environment, current form, and application version, and that the Product Type is Generic URL.
The Show Related Information option on the EnterpriseOne Menu User Preference area is selected.
The Composite Application Framework is available for the application form, but the option to create new content is not available.
Verify that the current logged-in user is granted Create Composite Application Layout and Content access for the current form, application version, environment, and Generic URL type in the P952332 application.
Content is available to the user, and the user can inspect the details of the content, but the user cannot change or delete the content.
Verify that Edit permission is granted for the user (or role or *Public) in the P952335 application.
When creating new content using a template URL, the following message appears: Please fill out URL field with a valid URL.
Notify your EnterpriseOne administrator to ensure that a valid URL is entered in the P98MOQUE application.
Content was created for a web page or OBIEE object that can no longer be opened, and the user cannot access the content to remove it.
Try to delete the content from the Open Existing Content list. If this does not work, notify your EnterpriseOne administrator and ask that the content be removed using the P95334 application.
Your EnterpriseOne administrator must know the name of the content, the user who created the content, and the form and version the content is on.
After selecting the Dynamic Link option, the user decides to change the original URL, but that URL is not available.
Select the Static Link option instead of the Dynamic Link option. The original URL appears and is editable.
After mapping a contextual parameter, the user wants to reset the parameter back to the original default mapping.
Change the corresponding mapping option back to remain as.
When working with OBIEE objects, a user receives a message indicating that OBIEE content cannot be displayed in an iFrame.
The JD Edwards EnterpriseOne system administrator should disable iFrame busting. See "Disabling iFrame Busting" in the JD Edwards EnterpriseOne Tools System Administration Guide.
An empty content frame results when trying to embed a web page that uses an HTTP URL on an HTML server that is running in secure mode (HTTPS).
Later versions of browsers (Internet Explorer, FireFox, Chrome) are configured to block HTTP content in a mixed content page; that is, the parent window is running with HTTPS and the child content is HTTP. Each browser provides a way to disable this protection. For instructions for disabling this feature, search across the internet using a search term like "Internet Explorer mixed content", "FireFox mixed content", "Chrome mixed content".