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Oracle® Real User Experience Insight User's Guide
12c Release 1 for Linux x86-64

Part Number E26360-03
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H WebLogic Portal (WLP) Support

This appendix provides a detailed discussion of the support available for the accurate monitoring of WebLogic Portal (WLP)-based applications.

H.1 Introduction

RUEI supports out-of-the-box monitoring of WLP applications. It automatically discovers WLP Web applications, and translates network objects to business functions. Using this support, individual user actions are automatically matched to the correct Web application, desktop, portal, book, and page to provide contextual analysis.

RUEI supports the monitoring of file-based portals as well as streaming portals. For the latter, the Disc framework must be enabled. For the monitoring of file-based portals with the Disc framework not enabled, additional information must be uploaded about the configuration of the monitored portal. This is described in Section H.3, "Synchronizing RUEI with your WLP Environment". Note that the monitoring of streaming portals that do not use the Disc framework is not supported.

The monitoring support described in the rest of this appendix has been verified against applications based on WLP version 10.3.

H.2 Creating WLP Suite Definitions

You can create suite definitions for WLP-based applications in the same way as for any other supported Oracle Enterprise architecture. The procedure to create suites is described in Section 10.1, "Working With Suites".

H.3 Synchronizing RUEI with your WLP Environment

If the monitored suite instance is a file-based portal with the Disc framework not enabled, RUEI needs to understand how the portal is implemented within your environment. Do the following:

  1. Copy the create_WLP_info.pl script from the /var/opt/ruei/processor/local/download/wlp directory to the location where you intend to run the script. Copy to the same location the .portal file used by the monitored application.

  2. Run the create_WLP_info.pl script on the Report system. This script creates translations for the monitored environment. The script must be run with the following required parameter:

    perl create_WLP_info.pl -portal file.portal
    

    where file is the name of the .portal file used by the monitored application.

    In multiple instance environments, run the script for each required instance, and separately preserve their created .txt files. Create a separate suite definition for each instance, as described in Section 10.1.1, "Creating Suite Definitions".

  3. Follow the procedure described in Section 10.1.2, "Uploading Configuration Files" to upload the generated files to the Reporter System.

H.4 Specifying the Cookie Technology

When creating a WLP suite instance, a preconfigured cookie for the WLP environment is automatically created. This is implemented as a custom cookie, with the name JSESSIONID. Because WLP is based on the WebLogic technology, it is likely that the preconfigured cookie is suitable for your WLP applications. However, depending on the configuration of your environment, you may need to modify this. In addition, to enable RUEI to monitor and track users over the complete session, you should ensure the cookie path is set to "/". See Section 12.2, "Specifying the Cookie Technology" for more information on cookie configuration.

H.5 Configuring User Authentication

RUEI supports out-of-the-box monitoring of WLP applications that employ user authentication based on the REST framework. However, if the monitored portal uses some other user authentication mechanism, then this needs to be configured. The procedure to do so is described in Section 8.2.11, "Defining User Identification".

H.6 Suite Definition Mappings

A WLP application can be identified with a hostname. Generally, a WLP suite can be accessed in two ways: using only the hostname, or using the fully-qualified hostname (including the domain). Generally, you only need to specify the domain.

Table H-1 shows how the dimensions of a WLP application are reported in RUEI.

Table H-1 WLP Definition Mappings.

Dimension level Content

Application.name

For streaming portals:

web-app portal/desktop (suite_name)

For file-based portals:

portal (suite_name)

Application. page-group

For streaming portals:

suite_name.web-app portal/desktop » book

For file-based portals:

suite_name.portal » book

Application.page-name

For streaming portals:

suite_name.web-app portal/desktop » book » page.action

For file-based portals:

suite_name.portal » book » page.action


Where:

Figure H-1 shows an example of how a streaming portal is reported in RUEI.

Figure H-1 Example of WLP Application Page Reporting

Description of Figure H-1 follows
Description of "Figure H-1 Example of WLP Application Page Reporting"

H.7 Data Items

The WLP-specific data items shown in Table H-2 are reported by RUEI.

Table H-2 WLP-specific Data items

Item Description

WLP suite/Code

The code of a WebLogic suite. This data makes it possible to distinguish between different monitored WebLogic suites.

WLP suite/Name

The name of a WebLogic suite, as defined in Configuration / Suites. This data makes it possible to distinguish between different monitored WebLogic suites.

WLP book/Name

Name of the WebLogic book, which contains pages with portlets.

WLP desktop/Name

Name of the WebLogic desktop. Together with WebLogic portal, WebLogic web application and suite name (as defined in Configurations / Suites) makes up the application name in RUEI.

WLP page/Name

Name of the WebLogic page. On pages, portlets are located. The pages themselves are contained in WebLogic books.

WLP portal/Name

Name of the WebLogic portal. Together with WebLogic desktop, WebLogic web application and suite name (as defined in Configurations / Suites) makes up the application name in RUEI.

WLP portlet/Name

Name of the WebLogic portlet.

WLP action/Action

Name of the action. WebLogic actions are performed on pages.

WLP action/Portlet

Name of the action involving a portlet. WebLogic actions are performed on pages, sometimes involving a portlet. This level shows the portlet involved when seen.

WLP Web application/Name

Name of the WebLogic web application. Together with WebLogic portal, WebLogic desktop and suite name (as defined in Configurations / Suites) makes up the application name in RUEI.


H.8 Known Limitations

Currently, RUEI does not support all WLP functionality. In particular, the following known limitations exist.