10/10 
Index
A
account contacts
  viewing and managing 
link
account relationships
  viewing and managing 
link
account site contacts
  viewing and maintaining 
link
account sites
  creating and updating 
link
  viewing and managing 
link
accounts
  creating 
link
  importing 
link
  overview 
link
  viewing and updating 
link
Address Information flexfield 
link
addresses
  creating and updating 
link
  entering purposes 
link
  importing 
link
  managing 
link
Administration tab
  description 
link
appointments
  creating 
link
as of dates
  hierarchies 
link
attachments
  managing for customers 
link
automatic import 
link
B
bookmarked lists
  managing 
link
  viewing 
link
broken promises 
link
C
calendars
  viewing and maintaining 
link
campaigns 
link
CDL 
link
   See Oracle Customer Data Librarian (CDL)
CDM 
link
   See Oracle Customer Data Management (CDM)
certification levels 
link link
child nodes
  adding in hierarchies 
link
class categories 
link
class codes 
link
classifications
  assigning 
link
  importing 
link
  managing 
link
column delimiters
  description and example 
link
  validation 
link
Contact Information flexfield 
link link
contact points
  importing 
link
  managing 
link
  mapping validations for import 
link
contact purposes
  entering 
link
contact relationships 
link link
   See also hierarchies
   
See also relationships
  creating 
link
  creating through import 
link
  creating while creating a person 
link
  managing 
link
  managing for person-to-person 
link
Contact Role Information flexfield 
link link
contacts 
link link link
   See also contact relationships
   
See also customers
   
See also persons
  adding contact roles 
link
  addresses 
link
  bookmarking 
link
  contact points 
link
  creating 
link
  description 
link
  for organizations versus persons 
link
  importing 
link link
  major features 
link
  mapping validations for import 
link
  overview information 
link
  preventing duplicates 
link
  profile information 
link
  relationships 
link
  searching for 
link
  source systems 
link
  updating profile 
link
credit items 
link
credit summaries
  viewing 
link link
CSV files 
link
   See source files
Customer Growth report
  description 
link
Customer Information flexfield 
link link
Customer Interface 
link
customers 
link link link
   See also contacts
   
See also organizations
   
See also persons
  accounts 
link
  addresses 
link
  attachments 
link
  classifications 
link
  contact points 
link
  contact relationships 
link
  creating 
link
  creating from Dashboard page 
link
  hierarchies 
link
  importing 
link
  interactions 
link
  introduction 
link
  major features 
link
  marking duplicates 
link
  notes 
link
  Other relationships 
link
  overview information 
link
  preventing duplicates 
link
  profile information 
link
  reports
    data completeness statistics 
link
    number of records 
link
    statistics of records by country 
link
  searching for 
link
  searching in Dashboard page 
link
  source systems 
link
  tasks 
link
  transactions 
link
  updating 
link
D
D&B
  comparing information with other data sources 
link
  hierarchy 
link
  purchasing information 
link link
  viewing number of enriched records 
link
D&B hierarchy 
link
Data Completeness report
  configuring 
link
  description 
link
  detail report 
link
  managing 
link
  summary report 
link
  viewing 
link
Data Quality Management (DQM)
  in Customers Online 
link
Data Quality Management (DQM)
  Dashboard page search 
link
data sources
  comparing information from 
link
data type errors
  file loads 
link
date formats
  description and example 
link
  file load errors 
link
  source file validations 
link
debit items 
link
delinquencies 
link
DQM 
link
   See Data Quality Management (DQM)
Duplication Organizations report
  description 
link
Duplication Persons report
  description 
link
E
e-mail addresses
  managing 
link
employees
  managing for your organization 
link
employers
  description 
link
employment
  see contact relationships 
link
Enterprise Management GDP 
link
errors
  correcting by attribute for file loads 
link
  correcting by party record for file loads 
link
  correcting offline for file loads 
link
  resolving for file loads 
link
  types correctable online for file loads 
link
events 
link
exporting errors for offline correction 
link
extensions
  description 
link
  for addresses 
link
  for customer overviews 
link
  for customer profiles 
link
F
field enclosed by
  description and example 
link
  validation 
link
file headers
  description and example 
link
file loads 
link
   See also source files
  correcting errors by attribute 
link
  correcting errors by party record 
link
  correcting errors offline 
link
  defining 
link
  loading new files 
link
  overview 
link
  process 
link
  providing mappings 
link
  removing 
link
  resolving errors 
link
  reviewing details 
link
  searching for 
link
file loads history 
link link
flexfields
  Address Information 
link
  Contact Information 
link link
  Contact Role Information 
link link
  Customer Information 
link link
G
groups
  resources 
link
H
hierarchies 
link link link
   See also contact relationships
   
See also Other relationships
   
See also relationships
  adding child nodes 
link
  copying 
link
  creating 
link
  creating from Dashboard page 
link
  moving parties 
link
  overview 
link
  updating relationships 
link
  viewing 
link
HZ: Display Certification Level profile option 
link link
HZ: Merge Master Party Defaulting profile option 
link
HZ: Source System Mapping Access profile option 
link
I
identifying addresses
  description 
link
  specifying 
link
IMC: Enable Manage Reports profile option 
link link
import
  file loads 
link
  overview 
link
Import Batch to TCA Registry program 
link
import batches
  description 
link
Import CSV Flow : Load CSV Data process 
link
import statuses
  description 
link
industrial classifications 
link
install base 
link
interactions
  managing for customers 
link
interface tables
  import 
link
L
leads 
link
load statuses
  description 
link
lookups
  file load errors 
link
M
mandatory attributes
  file load errors 
link
mappings for file loads
  managing 
link
  providing 
link
  rules and validations 
link
merge master 
link
merge requests 
link
N
notes
  creating for yourself 
link
  managing for customers 
link
  managing for yourself 
link
  viewing details from overview 
link
O
OCO 
link
   See Oracle Customers Online (OCO)
offline file load error correction 
link
online correctable file load errors 
link
opportunities 
link
Oracle Customers Online Superuser responsibility
  Administration tab 
link
Oracle Common Application Calendar
  tasks 
link
Oracle Common Application Calendar
  notes 
link
Oracle Common Application Calendar
  calendar 
link
  notes 
link
  tasks 
link
Oracle Customer Data Librarian (CDL)
  assigning certification levels 
link
  assigning certification levels 
link
  batch import 
link
  description 
link
  merging duplicate organizations and persons 
link
  rejecting import batches 
link
Oracle Customer Data Management (CDM)
  description 
link
Oracle Customers Online (OCO)
  overview 
link
Oracle Customers Online Superuser responsibility
  comparing information from data sources 
link
Oracle Trading Community Architecture (TCA)
  description 
link
orders 
link
Organization by Industry report
  description 
link
Organization Enrichment Trend report
  description 
link
organizations 
link
   See also customers
  accounts 
link
  addresses 
link
  bookmarking 
link
  classifications 
link
  comparing information from data sources 
link
  contact points 
link
  contact relationships 
link
  creating 
link
  credit summaries 
link
  hierarchies 
link
  importing 
link
  managing contact relationships 
link
  marking duplicates 
link
  Other relationships 
link
  overview information 
link
  preventing duplicates 
link
  profile information 
link
  purchasing D&B information 
link link
  reports
    enrichment statistics 
link
    statistics by industry 
link
    statistics by state or province 
link
    statistics of duplicate records 
link
  searching for 
link
  Single Source of Truth (SST) 
link
  source systems 
link
  transactions 
link
  updating profile 
link
  visualizing relationships 
link link
Organizations by Country report
  description 
link
Organizations by State/Province report
  description 
link
Other relationships 
link link
   See also hierarchies
   
See also relationships
  creating 
link
  managing 
link
  updating 
link
Other tab
  overview 
link
P
Party Contacts relationship group 
link
party records for import
  correcting errors by 
link
  in source files 
link
person-to-person contact relationships
  managing 
link
persons 
link link
   See also contacts
   
See also customers
  accounts 
link
  addresses 
link
  bookmarking 
link
  classifications 
link
  contact points 
link
  contact relationships 
link
  creating 
link
  employment relationships 
link
  hierarchies 
link
  importing 
link
  managing contact/employment relationships 
link
  mapping validations for import 
link
  marking duplicates 
link
  Other relationships 
link
  overview information 
link
  person-to-person contact relationships 
link
  preventing duplicates 
link
  profile information 
link
  reports
    statistics by country 
link
    statistics by state or province 
link
    statistics of duplicate records 
link
  searching for 
link
  source systems 
link
  transactions 
link
  updating profile 
link
  visualizing relationships 
link link
Persons by Country report
  description 
link
Persons by State/Province report
  description 
link
phone numbers
  managing 
link
preferred contacts
  viewing and defining for purpose 
link
primary addresses
  viewing and defining for purpose 
link
primary contact points 
link
profile history
  organizations 
link
  persons 
link
profile options
  HZ: Display Certification Level 
link link
  HZ: Merge Master Party Defaulting 
link
  HZ: Source System Mapping Access 
link
  IMC: Enable Manage Reports 
link link
profile reports
  Customer Growth 
link
  Duplication Organizations 
link
  Duplication Persons 
link
  Organization by Industry 
link
  Organizations by Country 
link
  Organizations by State/Province 
link
  Persons by Country 
link
  Persons by State/Province 
link
programs
  Import Batch to TCA Registry 
link
  Import CSV Flow : Load CSV Data 
link
Q
quality reports
  Data Completeness 
link
  Organization Enrichment Trend 
link
quotes 
link
R
recent items
  accessing 
link
relationship groups
  Party Contacts 
link
relationship roles
  updating in hierarchies 
link
relationship types
  D&B Hierarchy 
link
relationships 
link link link
   See also contact relationships
   
See also hierarchies
   
See also Other relationships
  creating by moving parties in hierarchies 
link
  creating by updating roles in hierarchies 
link
  creating in hierarchies 
link
  date ranges 
link
  preventing duplicate relationships 
link
  updating by moving parties in hierarchies 
link
  updating date ranges 
link link
  updating in hierarchies 
link
  visualizing 
link
reloading offline corrected records 
link
reports
  Customer Growth 
link
  Data Completeness 
link
  Duplication Organizations 
link
  Duplication Persons 
link
  Organization by Industry 
link
  Organization Enrichment Trend 
link
  Organizations by Country 
link
  Organizations by State/Province 
link
  overview 
link
  Persons by Country 
link
  Persons by State/Province 
link
Resource Manager 
link
resources
  employees 
link
  groups 
link
  viewing availability 
link
responsibilities
  Oracle Customers Online Superuser 
link
  Oracle Customers Online Superuser 
link link
  Trading Community Manager 
link
roles
  employees 
link
roots
  defining for new hierarchies 
link
S
service requests 
link
shortcuts
  Dashboard page 
link
Single Source of Truth (SST)
  in Customers Online 
link
source attributes
  mapping to target attributes 
link
source files
  defining contents 
link
  defining format 
link
  description 
link
  loading 
link
  prerequisites 
link
source IDs 
link
Source System Management (SSM)
  description 
link
source systems
  mapping 
link
SSM 
link
   See Source System Management (SSM)
SST 
link
   See Single Source of Truth (SST)
T
target attributes
  mapping to source attributes 
link
tasks
  creating for yourself, resources, or customers 
link
  managing for customers 
link
  managing for customers from overview 
link
  managing for yourself and your organization 
link
TCA 
link
   See Oracle Trading Community Architecture (TCA)
TCA Registry
  importing data 
link
Trading Community Manager responsibility 
link
transactions
  viewing 
link
U
URLs
  managing 
link
V
visualization 
link
W
work group activities
  managing 
link