Verifying Implementation

This chapter covers the following topics:

Verification of Implementation

The following sections guide you through verification of correctly implementing Oracle Knowledge Management:

Verify Setups

The following procedures summarize how to verify setups.

Steps

  1. Verify that you have created the required Users for your implementation.

  2. Verify that you have created one or more resource groups (which is required for creating authoring flows).

  3. Verify your Authoring Flow Setup:

    • Create, view and update an authoring flow. This includes associating the Steps to the Authoring Flow, which are associated to the resource groups already created.

  4. Verify your Security Setup:

    1. Create, view, and update a Visibility.

    2. Create, view, and update categories.

    3. Create, view, and update a Category Security Group.

    4. Associate Categories to the Category Security Group.

    5. Associate Authoring Flows to the Category Security Group.

  5. Verify your Knowledge Base Structure:

    1. Create, view, and update a Solution Type.

    2. Create, view, and update a Statement Type.

    3. Associate and disassociate a Statement Type to a Solution Type.

    4. Relate Statement Types to Note Types (for Integration).

    5. Create, view, and update the Time Periods.

    6. Create, associate usage, and preview autolinks.

  6. Verify that you have set up the Oracle Knowledge Management profile options.

Verify Knowledge Authoring

The following procedures summarize how to verify knowledge authoring in Oracle Knowledge Management.

Steps

  1. Create a solution.

  2. Create a statement and associate it to a solution.

  3. Associate a category to a solution.

  4. Associate a item to a solution (if used in your implementation).

  5. Associate a platform to a solution (if used in your implementation).

  6. Associate attachments to a solution.

  7. Associate a task template to a solution (if used in your implementation).

  8. Associate an external objects to a solution (if used in your implementation).

  9. Save the solution.

  10. After saving the solution, add a solution comment to the solution.

  11. Submit a solution to an authoring flow.

  12. View and search solutions in progress.

  13. Check-out and update an in-progress solution.

  14. Publish a solution.

  15. Run the Solution Index Synchronization Concurrent Program (Sync).

Verify Knowledge Search

The following procedures summarize how to verify searching in Oracle Knowledge Management.

Steps

  1. Perform a Simple Search. After the Knowledge Management Statement Index Synchronization concurrent program has completed successfully, verify that you can search for the solution that you created in the Authoring Verification Section.

  2. Perform an Advanced Solution Search.

  3. Perform a Statement Search.

  4. If Oracle Secure Enterprise Search (SES) is used, verify that SES shows up in the search result under the appropriate context.