Oracle® Shared Shell User's Guide Release 4.4 Part Number E26594-01 |
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PDF · Mobi · ePub |
Oracle Shared Shell is a collaborative service tool that allows, under your control, Oracle support engineers to remotely view and diagnose your Sun products. It is a Java application that provides secure, shared, remote access to a shell session that both customers and Oracle engineers view at the same time. You can invite your colleague or additional Oracle Support engineers to participate in the conference as needed. You are always in control of who participates and who has access to the remote access session.
This document is intended for Oracle customers and partners who have Oracle products qualified with Oracle Premier Support for Systems and/or Hardware Warranty service plans.
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