Overview
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This topic explains how to monitor the ComInfoService example Web Service
using the real-time monitoring tools provided with the Enterprise Gateway. It assumes that you have
already performed the steps in the following topics:
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Starting the Enterprise Gateway
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Registering a Web Service
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Enabling Monitoring
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You must first enable traffic monitoring and real-time monitoring in the Policy Studio.
To enable these settings, perform the following steps:
- In the Policy Studio tree, select the Settings
node, and select the Traffic Monitor tab at the bottom.
- On the Traffic Monitor tab, ensure Enable
Traffic Monitor is selected.
- Select the Metrics tab at the bottom, and ensure
Enable real time monitoring is selected.
- Click the Deploy icon in the Policy Studio toolbar to
deploy these settings to the Enterprise Gateway. Alternatively, press F6.
Important Note:
Traffic monitoring is required for the purposes of this demo. However, enabling traffic
monitoring may have a negative impact on performance. If you wish to maximize performance,
do not enable these settings. For more details, see
Configuring Traffic
Monitoring.
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Viewing Real-time Monitoring
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You can view a range of monitoring statistics in the Real-time monitoring
console (for example, status, audit messages, remote hosts, and Web Services). To launch
the Real-time monitoring console from Service Manager, in the toolbar at
the top right, click the Real-time Monitoring icon.
The following example shows the number of messages that have been passed by the Enterprise Gateway
to the Web Service:
In Service Manager, each time you click the WSDL link in the Web
Services window, the message sent to the example Web Service through the Enterprise Gateway
is displayed in the Real-time monitoring console. Similarly, in Service Explorer,
each time you send a test message to the example Web Service through the Enterprise Gateway, the
message is displayed in the Real-time monitoring console.
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Viewing Message Monitoring
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When monitoring is enabled, the Real-time monitoring console displays summary
information for each message. Click the Refresh button to display the latest
information. The following example shows the details displayed for messages sent to the
ComInfoService through the Enterprise Gateway:
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Viewing Message Content
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The Real-time monitoring console also displays the message path and the contents of
each request message and response message. For example, to view the message path and the content of the
response message sent by the ComInfoService through the Enterprise Gateway, perform the
following steps:
- In the Latest HTTP Messages list, select the message whose
contents you wish to view. This displays the message path for the selected message:
- The outbound message from the Enterprise Gateway is second in the list on the right
of the message path. Click the View button for the Response
message to view its contents.
- Alternatively, click the Download button for the
Response message to download its contents and save them to a file.
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Detecting Malformed Messages
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Messages with malformed content are blocked by the Enterprise Gateway and displayed in the
Real-time monitoring console. To detect a malformed message sent to
the ComInfoService and blocked by the Enterprise Gateway, perform the
following steps:
- In Service Explorer, on the Request tab, change the operation name
from
ns1:getInfo to ns1:getDetails .
- Click the triangular green send button to send the message to the virtualized Web
Service through the Enterprise Gateway. The Response tab displays an HTTP 500 error and
a
MessageBlocked SOAP fault.
- In the Real-time monitoring console, on the Status
tab, the message is displayed as blocked.
- Click the Audit and Alert Messages tab to view the audit
message for the blocked message.
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Monitoring a Remote Host
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The Remote hosts tab enables you to monitor statistics such as the response
time of the Web Service host, and the number of bytes sent and received. To monitor a remote
host, perform the following steps:
- Click the Remote hosts tab.
- In the list of Configured remote hosts, select the host
to display its statistics, for example:
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Using Service Monitor
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This tutorial explains how to monitor the example Web Service using the real-time monitoring
tools provided with the Enterprise Gateway. Service Monitor is a separately installed component that
enables you to monitor Web Services and to generate reports on the traffic history of multiple
Enterprise Gateways. For details on using Service Monitor, see the following topics:
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Securing the Web Service
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When you have performed the steps required to monitor the example Web Service, the next
steps are to secure the Web Service using Policy Studio. For details,
see Securing a Web Service.
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