This chapter provides an overview of supplier bill management and discusses how to:
Manage invoice activity and aging balances.
Inquire about invoices and resolve disputes.
View payment information.
Calculate days sales outstanding (DSO).
Understanding Supplier Bill Management
Supplier invoice pages enable quick invoice portfolio analysis and action, including tracking disputes and monitoring overdue invoices. In the Business Service Provider model, suppliers can manage dunning email notifications, as well.
Supplier bill management uses much of the same information as buyer invoice management, sharing a database but providing suppliers a unique view of the data. That way, confidential buyer information is not revealed to the suppliers.
Managing Invoice Activity and Aging Balances
The PeopleSoft system provides several pages—including the Supplier Dashboard page—that enable you to effectively manage invoices by first viewing aggregate and detailed invoice information.
This section discusses how to:
View invoice activity summary.
Review invoice activity.
View aging balances.
View customer balances.

Pages Used to Manage Invoice Activity and Aging Balances|
Page Name |
Definition Name |
Navigation |
Usage |
|
EM_SP_GENERAL |
eSettlements, Supplier Dashboard, Supplier Dashboard |
View general summary and graphed information regarding invoices, and view a summary of the last 10 payments. |
|
|
EM_SP_VCHR_INQUIRY |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry |
Search for and review summary and detail invoice information. The invoices that appear are limited to invoices for suppliers whose information the user has permission to access. |
|
|
EM_SP_AGING_BAL |
eSettlements, Invoices, Receivables Aging Balance, Receivables Aging Balance - Inquiry |
For suppliers, view aging information based on the open receivables recorded in the system. Suppliers can also create various bar charts from this information. |
|
|
EM_SP_OUTBAL |
eSettlements, Invoices, Review Customer Balances, Review Customer Balances - Inquiry |
For suppliers, view customer balance information based on the open receivables recorded in the system. |

Viewing Invoice Activity Summary
Access the Supplier Dashboard page (eSettlements, Supplier Dashboard, Supplier Dashboard).
General Summary
This section provides a current invoice activity summary.
|
Status |
Displays the description of the status. Options include: Invoice Balance: All open documents—invoices, credit notes, and unapplied prepayments—with a vendor ID (supplier code) associated at the user security level. Past Due: All past due open invoices included in the invoice balance amount. Dispute: All open invoices included in the invoice balance amount that are on hold. Proposals: All proposals are included in this amount. Click this link to access the Manage Proposals page. Offers: All offers are included in this amount. Click this link to access the Manage Proposals page. |
|
Installments |
Displays the total number of invoice payment schedules for regular invoices, unapplied prepayments, and credit notes for each status line. |
|
Total Gross in EUR (total gross in the selected display currency) |
Displays the sum of the gross amount of the documents in each status. Click any amount to view detailed invoice information. Note. This column heading varies according to the display currency that you select. |
|
|
Click the View By Customer button to view current customer balance information by buyer (business unit). |
|
|
Click the View By Invoice button to view invoice details by status. |
Note. A negative sign ( – ) precedes all credit note and unapplied prepayment amounts.
You can also view the information in any of five two-dimensional (2D) or three-dimensional (3D) chart styles. Select a Chart Style,then click the Convert button to redisplay the chart. When you pass the mouse-pointer over a chart status category in the actual chart, the installments value for that segment appears.
Last 10 Payments
Displays the last 10 payments created using the pay cycle process. Manual payments—such as a manual check—and external payments do not appear on this list.
|
Beneficiary Bank |
Displays the payment recipient. |
Note. After a buyer has cancelled a payment using the Cancel Payment feature, Cancelled displays in the Status column.
See Also

Reviewing Invoice Activity
Access the Manage Bills - Invoice Inquiry page (eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry).
The buttons on this page are only available for invoices with one installment. If an invoice has multiple installments, select eSettlements, Invoices, Review Payment Installments, or click a Payment Installments button to view that information.
We discuss information on this and associated pages in the buyer Reviewing Invoices section.
See Also

Viewing Aging Balances
Access the Receivables Aging Balance - Inquiry page (eSettlements, Invoices, Receivables Aging Balance, Receivables Aging Balance - Inquiry).
The Receivables Aging Balance feature computes in real time the open invoices, credit notes, and prepayments paid. Only valid documents—invoices, credit notes, and prepayments—appear in the aging balances.
Note. When you first access this page, only the aging balances for the buyers to which you have access appear. You can specify search criteria to view the aging balance of a particular buyer or for a particular supplier and supplier location.
The delivered aging categories are fixed to quickly provide consistent, clear aging information.
Past Due and Current
The Past Due and Current grids show converted amounts for the different types of invoices, by aging date. Click any amount to view details about the invoices that comprise the amount.
|
Amount Type |
Attributes |
|
Invoice |
|
|
Credit Note |
Negative amount invoices. |
|
Dispute |
Invoices with a disputed payment schedule. |
|
Prepaid Not Applied |
Prepayments that have been paid but not yet applied to the final invoice, by aging date. Note. Prepayment vouchers must be posted in PeopleSoft Payables before they can be applied to an invoice. |
Note. The graph incorporates only positive amounts from the Past Due and Current grids. Negative amounts are not included in the chart.
See Also
Reviewing Payables Aging Balances

Viewing Customer Balances
Access the Review Customer Balances - Inquiry page (eSettlements, Invoices, Review Customer Balances, Review Customer Balances - Inquiry).
Search Criteria
You can narrow your search results or change the type of currency in which the amounts appear.
|
From Buyer and To Buyer |
Enter buyer IDs to select a range of buyers. Enter a buyer ID in the From Buyer field to select an individual buyer. If you leave these fields blank, the system selects all buyers. |
|
Dispute Status |
Select In Dispute or Not In Dispute. |
|
Display Currency |
Enter a currency type and click Convert to update the information. |
Review Customer Balances
Amounts are shown in the display currency that you select.
See Also
Reviewing Supplier Balance Information
Inquiring About Invoices and Resolving Disputes
PeopleSoft eSettlements provides several inquiry pages that enable you to examine the details associated with invoices. Much of the information on these pages is discussed elsewhere in this PeopleBook.
This section lists the pages used to inquire about invoices and resolve disputes.

Pages Used to Inquire About Invoices and Resolve Disputes|
Page Name |
Definition Name |
Navigation |
Usage |
|
EM_SSINVC_DETAILS |
|
View comprehensive information for an invoice, including invoice line detail information. |
|
|
EM_PO_INQ |
|
Review the associated purchase order information for an invoice line item. |
|
|
EM_RECV_INQ |
|
Review the associated receipt detail information for a purchase order receiver line item. |
|
|
EM_VOUCHER_DISP |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry
|
View an electronic image of an invoice that the buyer is processing. |
|
|
EM_CC_MAIL_VW |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry Click a link in the Over column on the Manage Bills - Invoice Inquiry page. |
Review dunning email details. Note. This page is available for the Business Service Provider model only. |
|
|
EM_VOUCHER_DISPUTE |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry
|
Review and add comments to invoice disputes. |
|
|
EM_SEL_PYMNT_INSTL |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry
|
Review payment installment details. |
|
|
EM_IM_SEC |
Click the Discuss with IM link on either the Manage Bills - Review Invoice Disputes page or the Review Invoices - Review Invoice Disputes page. |
Initiate discussion and discuss invoices with buyers. |
See Also
Reviewing, Initiating, and Resolving Disputes
Verifying Externally Received Purchase Order and Receipt Data
Resolving Disputes Using Instant Messaging
Viewing Payment Information
Use the following inquiry pages to examine the detail associated with payments.
This section lists the pages used to view payment information.

Pages Used to View Payment Information|
Page Name |
Definition Name |
Navigation |
Usage |
|
EM_BUY_PYMT_INQ |
eSettlements, Payments, Review Payments, Review Payments - Payment History |
Review payments received by the supplier. |
|
|
EM_PYMNT_INQ |
Click a Reference column link on the Review Payments - Payment History page. |
Review payment detail and advice information for a specific payment reference. |
|
|
EM_PYMNT_INQ |
eSettlements, Invoices, Manage Bills, Manage Bills - Invoice Inquiry
|
Review payment detail and advice information for a specific payment reference. |
See Also
Managing Disputes During Matching
Reviewing Scheduled Payment Installments
Calculating Days Sales Outstanding (DSO)
This section provides an overview of days sales outstanding (DSO) and discusses how to calculate DSO.

Understanding DSO
The DSO financial indicator shows both the age in days of an organization's accounts receivables, and the average time it takes to turn those receivables into cash. The balance is expressed in terms of recent sales, and it is compared to industry and organization averages and standard selling terms.
Several methods exist for calculating DSO. The method discussed here follows the Dun and Bradstreet Receivables Management guidelines.
Regular DSO measures the time it takes to collect receivables. It reflects the organization's internal collection efficiencies, and it requires three pieces of information for calculation:
Total receivables for the period analyzed.
Total credit sales for the period analyzed.
The number of days in the period analyzed.
Here is the formula for the standard (regular) DSO calculation:
(Total Receivables / Total Credit Sales) × Number of Days = Regular DSO
Here is an example scenario:
Total Receivables = 4,600,000 JPY.
Total Credit Sales = 9,000,000 JPY.
Number of days in period = 90.
Here is the calculation:
(4,600,000 / 9,000,000) × 90 = 45 days
In this example, it takes 45 days (on the average) to collect the receivables.

Page Used to Calculate DSO|
Page Name |
Definition Name |
Navigation |
Usage |
|
EM_DSO |
eSettlements, Payments, Calculate DSO, Calculate DSO - Days Sales Outstanding |
Specify criteria to calculate a DSO value. |

Calculating DSO
Access the Calculate DSO - Days Sales Outstanding page (eSettlements, Payments, Calculate DSO, Calculate DSO - Days Sales Outstanding).
Specify the criteria to have the system calculate the DSO. From and To dates are required.
Result
|
Total eSettlements Receivables |
Displays the total of the unpaid invoices. |
|
Total eSettlements Credit Sales |
Displays the total of paid and unpaid invoices. |
|
Number of Days in the Period |
Displays the number of days between the from date and the to date selections (invoice date range). |