This button is only enabled if you selected an entry either on the
To Do List page or the To Do Search page, and there exists at least one other entry
in the list ABOVE the entry you selected.
For example, assume you are working on a To Do list that has the following bill segment errors:
- Smith,Albert - Rate is invalid
- Smith,Peter - Meter read cannot be found and not allowed to estimated
- Smith,Zane - A price cannot be found for kWh
If you select the To Do entry for Smith,Peter , the bill segment with the invalid rate is displayed on the Bill Segment page. If you click the Previous To Do button, Smith,Albert is displayed. In addition, the Previous To Do button becomes disabled because Smith, Albert is the first entry in the list.
You can also press Alt+Y to perform this function.
Note:
Clicking the Previous To Do button opens the
transaction. This button opens the transaction indicated in a
To Do entry's message (not to the To Do entry). For example, if a
To Do entry's message indicates a problem with a payment event, you
are taken to the payment event transaction.
CAUTION:
When you drill down on a To Do entry from the
To Do List page, the system automatically changes the status of the
entry to Being Worked. If you use this button to scroll through this list, the system
does NOT change the To Do entry's status. If you want to change the
status of these entries, you must return to the To Do List. On this page, you can select a multitude of entries and change
their status with a single user-interface action.