How To Forward a To Do

If you have been assigned a To Do that you are unable to resolve, you can forward it to another user or role for help or additional instructions. When a To Do is forwarded, a log entry indicates who forwarded the To Do, to whom it was forwarded, and the specified reason.

• Use the Forward button on the To Do Entry page to forward a To Do entry to a role or a user.
• You may also use the Reopen button on the To Do Search page to forward selected entries back to their current role.