14 Viewing Library and Device Information

SLC only displays the latest library and device information saved to the library controller database. Click Refresh to update SLC with the latest configuration data.

See Also

Viewing Library Operational Status

  1. In SLC, select Tools > System Detail, and then select the Library in the device tree.

  2. Click the Status tab.

  3. Select a secondary tab:

    • General — displays the current operational state of the library. These values update whenever there is host activity, background operations, or operator activity. You can place the library online or offline with this tab (see"Taking the Library Offline" and "Bringing the Library Online").

    • Status Module — displays library status alerts and highlights significant messages. This feature is available only if service is active on the library. See also "Clearing Library Status Alerts".

    • HLI — displays the current status of all HLI interface ports on the library. Information includes the local TCP/IP socket, local IP, connection status, port status, and transmission sent and received from the time of connection.

    • FC-SCSI — displays the current status of all host FC–SCSI interface ports on the library. Detailed information is shown by port number. If the Multi Port Fibre feature has been activated on the library, detail is shown for all ports.

Viewing Library Properties and Configuration

  1. In SLC, select Tools > System Detail, and then select the Library in the device tree.

  2. Click the Properties tab.

  3. Select a secondary tab:

    • General — displays the physical, mechanical, logical, and network configuration of the library.

    • Library Controller — displays details of the library controller, including the serial number and firmware versions.

    • Drive Controller — displays details of the drive controller, including the serial number and current firmware versions.

Viewing Device Status and Properties

You can view information about CAPs, drives, robots, redundant electronics, power supplies, and the safety door. You can also view device information using the SLC Reports utility (see "Viewing Library and Device Reports with the Reports Utility").

  1. In SLC, select Tools > System Detail.

  2. Select the device folder in the device tree.

  3. For more detailed information, expand the device folder. Select a device.

  4. Select a tab. Depending on the device you select, refer to the corresponding information below.

Device Status and Properties Information

All devices have the following system detail tabs.

  • Status Tab — displays the current operational state of the device. You can place a device online or offline with this tab (see "Taking a Device Offline" and "Bringing a Device Online").

    Note:

    For AEMs, a "closed" door position indicates the safety door is completely down and it is safe for you to open the AEM access door.
  • Properties Tab — displays device configuration information, including the serial number and current firmware levels

Drive Information

Only drives have the following system details tabs.

  • Display Tab — displays network data, the Virtual Operator Panel (VOP) for T10000 and T9840D drives, and drive LED status

  • Drive Tray Tab — displays the current status of a drive tray

Drive Status Meaning
Empty No cartridge is mounted to the drive.
Unloaded Cartridge is ready for dismount.
Ready Cartridge is loaded.
NotCommunicating Controller card cannot communicate with the drive.
rewindUnload Drive is busy rewinding and unloading.

Redundant Electronics Card Status

  • hbca — Library controller, A (bottom) slot

  • hbcb — Library controller, B (top) slot

  • hbta —Drive controller, A (bottom) slot

  • hbtb — Drive controller, B (top) slot

Card Status Meaning
Duplex: Software ready, switch possible Active library controller is functioning normally.
Not installed Card is not installed in the library.
Ok Active or standby drive controller card is functioning normally.
Pre-standby: software not ready Standby library controller card is loading standby code and is not ready to be used in an automatic failover or manual switch.
Standby: software ready Standby library controller card is functioning normally and can be used for an automatic failover or manual switch.

Viewing the Local Operator Panel Type

  1. In SLC, select Tools > Diagnostics.

  2. Select the Library in the device tree, and then click the OpPanel tab.

    The type is listed at the bottom of the screen. A W indicates Windows-based and a DL or OL indicates Linux-based.

Meaning of SLC Library and Device Status Indicators

SLC Icon Definition
Green circle with checkmark Normal
Yellow triangle with exclamation Warning
Red hexagon with exclimation Error

Health Status of a Device

This information is found in the device tree of the System Details and Diagnostics page.

  • Normal — library device is functioning normally

  • Warning — device is offline or operating in a degraded state

  • Error — device has experienced a failure

Communication Status

This information is found in lower left of all SLC screens. Indicates the communication status between SLC and the library controller.

  • Normal — SLC is communicating normally with the library controller

  • Warning — server is taking longer than 10 seconds to respond

  • Error — server is taking longer than 30 seconds to respond

After about 30–60 seconds of lost communication, the heartbeat monitor turns gray, then red, and the following error message appears:

Heartbeat message not received from the library controller.

Log off SLC, and then log on again to restore communication.

Health Status of the Library

This information is found in lower right of all SLC screens.

  • Normal — all library devices are functioning normally

  • Warning — one or more library devices is offline or operating in a degraded state

  • Error — one or more library devices has experienced a failure

    After a device error is fixed, the library health indicator changes to "Warning". The indicator will not change to "Normal" until the library is taken offline. If there are multiple problems with a device or status alert condition, the health indicator displays the most severe condition.