The Waiting to Connect to Authentication Manager icon indicates that the Sun Ray Client has received its parameters from the DHCP server and it has connected to the Sun Ray server but has not yet completed it authentication. The icon is displayed for a few seconds as part of the normal startup process.
Problem: The icon displays for more than 10 seconds or the Sun Ray Client resets after the icon is displayed.
Verify that Sun Ray services, including the Authentication Manager, are running on the Sun Ray server.
In a LAN configuration or other routed environment:
Verify that the Sun Ray Client's IP address can reach the Authentication Manager.
Verify that the Sun Ray Client's routing information, received from the Sun Ray server, is correct.
Verify that the
bootpproxy agent is configured correctly in the Sun Ray Client's subnet and that it points to one of the Sun Ray servers in the failover group.Run utquery for the Sun Ray Client's IP address to see the parameters that the Sun Ray Client received. If the parameters do not include an
AuthSrvrparameter, the DHCP server might not have sent the Sun Ray parameters or the parameters might not be correct.To confirm that the DHCP server can be reached, check the value of the
DHCPServerparameter.To confirm that the DHCP server sends the proper Sun Ray-specific parameter values, check the value of the
INFORMServerparameter.If a value is incorrect, look at your
bootprelay configurations and DHCP server configurations for network and Sun Ray parameters. For details of these parameters, see theutqueryman page.To restart DHCP on a Oracle Solaris server, type the following as superuser:
# /etc/init.d/dhcp stop # /etc/init.d/dhcp start
