The following manuals provide additional information to information that is presented within this guide:

Guide Title

Description

ATG Ticketing User Guide

Describes ATG Ticketing, including how to create, manage and work on tickets. Intended for customer service representatives, service managers and site administrators.

ATG Content Administration Guide for Business Users

Describes how to use the Business Control Center to create and manage Web site assets for ATG Content Administration. Intended for content developers and editors.

The following manuals provide additional reference information:

Guide Title

Description

ATG Commerce Guide to Setting Up a Store

Describes how to configure and setup Commerce in a retail environment. Intended for business users and page developers.

ATG Personalization Guide for Business Users

Designed to help business users understand and work with the ATG Personalization and the Scenarios modules. Describes how to use the ATG Control Center (ACC) to perform typical tasks such as segmenting site visitors, defining rules for personalizing site content, and using scenarios to create promotional campaigns.


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