Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Conventions

1 Oracle Services Tools Bundle Overview

• 1.1 Oracle STB Components
• 1.2 Download and Install Oracle Services Tools Bundle
  • 1.2.1 Non-Global Zone Installation
  • 1.2.2 Using the STB_INST_PATH Environment Variable
  • 1.2.3 Command Line Interface Options of the Oracle STB Installer
  • 1.2.4 Extracting Packages
  • 1.2.5 IPS Actions, Triggered by STB Installation

2 Oracle Explorer Data Collector

• 2.1 Standard Oracle Explorer Data Collector Installation
  • 2.1.1 Non-standard Installations
• 2.2 Oracle Explorer Data Collector Configuration
  • 2.2.1 Location of RDA
  • 2.2.2 Explorer Software Directory
  • 2.2.3 Explorer Configuration Directory
  • 2.2.4 Explorer Temporary Directory
  • 2.2.5 Explorer Output Directory
  • 2.2.6 Explorer Target Directory and Collection Result File
  • 2.2.7 Configure cron to Run Explorer Regularly
• 2.3 Using Oracle Explorer Data Collector
  • 2.3.1 Run Explorer Proactively
  • 2.3.2 Run Explorer Reactively
  • 2.3.3 Run Explorer for Different Modules/Groups
• 2.4 Submitting Explorer Collection Result Files
  • 2.4.1 Using the Diagnostic Assistant (DA)
  • 2.4.2 Using HTTP/HTTPS
  • 2.4.3 Using Secure File Transport (SFT)
  • 2.4.4 Using FTP
• 2.5 Explorer Security Guidelines

3 Oracle SNEEP

• 3.1 SNEEP Downloads and Product Support
• 3.2 Accessing the Serial Number
  • 3.2.1 EEPROM on x86/x64 Platforms
• 3.3 Using SNEEP
  • 3.3.1 Storing Serial Number Data in EEPROM
  • 3.3.2 Storing Other Information
  • 3.3.3 Removing or Erasing a SNEEP Tag and Value
  • 3.3.4 Sharing SNEEP over NFS
  • 3.3.5 Using SNEEP with Solaris 10 Zones
  • 3.3.6 Using SNEEP on Fujitsu PRIMEPOWER Hardware

4 Troubleshooting STB and STB Components

• 4.1 Troubleshooting STB Installation
  • 4.1.1 STB Error Messages
  • 4.1.2 STB Check Sum Error
  • 4.1.3 The Installation Log
  • 4.1.4 Possible Issues with IPS Installation
  • 4.1.5 Tracing an STB Installation
  • 4.1.6 Package Removal Error in STB Log File (Solaris 11 or Later, Only)
• 4.2 Troubleshooting Explorer Collections
  • 4.2.1 Tracing an Explorer Collection
  • 4.2.2 Finding Explorer Modules in RDA
  • 4.2.3 Explorer Error Messages
  • 4.2.4 ACT Truncated Output
  • 4.2.5 Running Oracle Explorer Data Collector in the Background
  • 4.2.6 Explorer Hangs on Zone pkg.ksh (Solaris Only)
• 4.3 Troubleshooting SNEEP
  • 4.3.1 SNEEP Performance
  • 4.3.2 EEPROM nvramrc Formatting with Veritas VxVM
  • 4.3.3 SNEEP Returns Serial Number unknown
  • 4.3.4 Preserving SNEEP Settings After EEPROM Restore or Replace
  • 4.3.5 Preserving SNEEP Settings After OBP Firmware Update
  • 4.3.6 Unable to Set hostname and hostid Tags
  • 4.3.7 Overriding the Size Limit of the EEPROM nvramrc Variable
  • 4.3.8 SNEEP Reports a Bad String

A Oracle Explorer Data Collector Third-Party License Agreement

• A.1 Open Source or Other Separately Licensed Software
• A.2 Apache Software Foundation Licenses, Version 2.0
• A.3 OpenSSL License

Index