Table 11 lists Agent error and informational messages.
Table 11. Agent Messages 1051002 to 1055041
Message Number | Message | Possible Cause | Possible Solution |
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Most likely indicates a version mismatch between Essbase Server and client. | Ensure that the Essbase Server and client versions are compatible. | ||
Error error number processing request name of failed request -- disconnecting | Requests generally fail due to an error condition that exists before the request is issued. | Review your log, and find and correct the error that precedes the failed request. | |
Maintenance is being performed on the database and logins are not permitted during maintenance. | Try logging in later or see your Essbase system administrator. | ||
Generally this occurs when you log on to another application. | |||
Most likely, too many users are on the system, or there may be other resource constraints. | Try logging in later or see your Essbase system administrator. | ||
You are attempting to perform maintenance or administrative processes on a user that does not exist. | |||
You are attempting to perform maintenance or administrative processes on a user that does not exist. | |||
You are attempting to create a user or group with a name already assigned to a user or group. | |||
You are attempting to change a user name to their current name. | |||
Your privileges are insufficient to alter your access level. | |||
Message intended for administrators. Your privileges are insufficient to log yourself out. | |||
You have been logged out due to inactivity or explicitly by the supervisor. | |||
The password you created does not meet the minimum number of characters. This number is set by your system administrator. The default value is six. | |||
Related Topics | Essbase cannot read from Essbase Server, probably because Essbase Server was stopped incorrectly. | Determine whether Essbase Server is running:
Ensure that these environment variables are set correctly (see Setting Environment Variables): Ensure that Essbase Server and the Essbase client are installed correctly. If you just migrated, ensure that you followed the migration information correctly. Check the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide. Increase the values for NETDELAY and NETRETRYCOUNT (see Setting NETDELAY and NETRETRYCOUNT). Determine whether the security file is corrupt. If you are on a UNIX computer, check the user limit profile (see Checking the User Limit Profile). Determine whether any databases are corrupt (see Checking for Database Corruption). | |
Related Topics | Essbase cannot write to Essbase Server, probably because Essbase Server was stopped incorrectly. | Determine whether Essbase Server is running:
Ensure that the block size is within the recommended range. If you just migrated, ensure that you followed the migration information correctly. Check the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide. Determine whether the security file is corrupt. Ensure that disk space is adequate. Determine whether any databases are corrupt (see Checking for Database Corruption). | |
Ensure that the block size is within the recommended range. Ensure that these environment variables are set correctly (see Setting Environment Variables): Ensure that the network is functioning correctly. Check the previous messages in the application log for network error messages (see 1040002 to 1042025: Network Messages). Stop and restart Essbase Server. Increase the values for NETDELAY and NETRETRYCOUNT (see Setting NETDELAY and NETRETRYCOUNT). Increase the values for AGENTDELAY. Ensure that Essbase Server and the Essbase client are installed correctly. Determine whether any databases are corrupt (see Checking for Database Corruption). | |||
Ensure that the block size is within the recommended range. Ensure that these environment variables are set correctly (see Setting Environment Variables): Ensure that the network is functioning correctly. Check the previous messages in the application log for network error messages (see 1040002 to 1042025: Network Messages). Stop and restart Essbase Server. Increase the values for NETDELAY and NETRETRYCOUNT (see Setting NETDELAY and NETRETRYCOUNT). Increase the values for AGENTDELAY. Ensure that Essbase Server and the Essbase client are installed correctly. Determine whether any databases are corrupt (see Checking for Database Corruption). | |||
You have been forced to disconnect from the selected application | You might have been disconnected because you were timed out, logged out by an administrator, or the application stopped. Connect to the selected application again. | ||
Related Topics | Ensure that your operating system privileges are correct for the listed file and directory. If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase to copy or delete the application correctly. Ensure that the block size is within the recommended range. Ensure that the file name (including the entire path) 256 characters or less. If the length exceeds 256 characters, the file name is truncated in the error message. See if another user has locked the file (see Unlocking Objects). Ensure that the file exists. If the file does not exist, restore the file from backups. Ensure that memory is adequate. If the listed file is essbase.sec:
If you are using the BEGINARCHIVE command, specify a directory for the archive. | ||
Cannot create application directory: directoryName operatingSystemErrorCode | Ensure that your operating system privileges are correct for the listed file and directory. Ensure that disk space is adequate. Ensure that these environment variables are set correctly (see Setting Environment Variables): | ||
If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase to copy or delete the application correctly. Ensure that the directory exists in the correct location. Ensure that your operating system privileges are correct for the listed directory. See if another user has locked the directory (see Unlocking Objects). Ensure that these environment variables are set correctly (see Setting Environment Variables): Ensure that the security file is not corrupt. If you are using ESSCMD, ensure that the correct application directory is specified in the ESSCMD command. | |||
Cannot create database directory: directoryName operatingSystemErrorCode | Ensure that your operating system privileges are correct for the listed file and directory. Ensure that disk space is adequate. Ensure that these environment variables are set correctly (see Setting Environment Variables): | ||
If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase to copy or delete the application correctly. Ensure that the directory exists in the correct location. Ensure that your operating system privileges are correct for the listed directory. See if another user has locked the directory (see Unlocking Objects). Ensure that these environment variables are set correctly (see Setting Environment Variables): Ensure that the security file is not corrupt. If you are using ESSCMD, ensure that the correct application directory is used in the ESSCMD command. | |||
Essbase cannot open the object because it is not a recognized type. Essbase recognizes Essbase objects, such as applications, outlines, database files, alias tables, rules files, and linked reporting objects. Essbase also recognizes some external objects, such as spreadsheet files. | Ensure that Essbase Server and the client (such as Spreadsheet Add-in) are at the same release level. | ||
Ensure that your operating system privileges are correct for the listed object. | |||
The operating system is not allowing Essbase to create the listed object. | Ensure that your operating system privileges are correct for the listed object. Ensure that the object name is valid. Ensure that the object name (including the entire path) is not more than 256 characters. If it is longer than 256 characters, the object name is truncated in the error message. | ||
The operating system is not allowing Essbase to delete the listed object. | Ensure that your operating system privileges are correct for the listed object. | ||
The object you are trying to lock is locked by the listed user. | Wait a few minutes to allow the other active user's process to finish and retry the operation. If necessary, unlock the file (see Unlocking Objects). If this error happens frequently, ensure that users are logging off Essbase correctly. | ||
Essbase cannot unlock the listed object because it is not locked. | See if another user has locked the file (see Unlocking Objects). Stop and restart Essbase Server. Determine whether the database is corrupt (see Checking for Database Corruption). | ||
Wait a few minutes to allow the other active user's process to finish and retry the operation. If necessary, unlock the file (see Unlocking Objects). If this occurs frequently, ensure that users are logging off Essbase correctly. | |||
If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase copy or delete the application correctly. If you are using partitions, ensure that the listed file exists at the source and at the target. | |||
If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase copy or delete the application correctly. | |||
Essbase cannot open a temporary file to save the security file. | |||
Essbase cannot open the application log file for the listed application. | Ensure that your operating system privileges are correct for the listed application. Make yourEssbase permissions are correct for the listed file. Ensure that disk space is adequate. If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase copy or delete the application correctly. | ||
You cannot delete, copy, or rename an outline. Instead you must delete, copy, or rename the database. | |||
Cannot rename directory: oldDirectoryName operatingSystemErrorCode | See if another user has locked the file (see Unlocking Objects). Ensure that the new directory name does not match an existing directory name. Make your operating system privileges are correct for the old and new directories. Ensure that yourEssbase permissions are correct for the listed old directory. Determine whether the security file is corrupt. Stop and restart the application. If that does not work, stop and restart Essbase Server. Ensure that disk space is adequate. Close Windows Explorer. Sometimes Explorer can hold the directory open, which can lead to the error. If the suggested solutions do not work, create a new application and database and copy the outline and other objects to the new application and database. When you are finished, ensure that the new application and database are not corrupt (see Checking for Database Corruption). Ensure that the OLAP Server is running.
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Ensure that disk space is adequate. If disk space is insufficient , consider spanning disk volumes. Ensure that virtual memory is two to three times larger than physical memory. If the listed file is essbase.sec, determine whether the security file is corrupt. | |||
The listed database is in read-only mode because the administrator issued the BEGINARCHIVE command to back up the database. | Wait until the archival process, starting with the BEGINARCHIVE command and ending with the ENDARCHIVE command, is finished. If the archival process has finished, be sure to issue the ENDARCHIVE command. | ||
Essbase cannot open a temporary file. Essbase needs to open the temporary file to create an object, such as a rules file, before saving the object to the remote Essbase Server computer. | Ensure that disk space is adequate. Ensure that your operating system privileges are correct to create the temporary file. If you are on a UNIX computer and are using the TMPDIR environment variable, ensure that the full path to the TMPDIR directory does not exceed 15 characters. | ||
Cannot load application appName with error number number - see server log file | Essbase cannot load the listed application because of the listed error. | Check the Essbase Server log for more details about the listed error. Determine whether the listed application is corrupt (see Checking for Database Corruption) . Increase the values for NETDELAY and NETRETRYCOUNT (see Setting NETDELAY and NETRETRYCOUNT). Ensure that the block size is within the recommended range. Ensure that these environment variables (see Setting Environment Variables) are set correctly: Ensure that Essbase Server and the Essbase client are installed correctly. Run REGISTER.EXE again to ensure that ports are activated. Consult the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide. If the application was copied or deleted using file system controls (such as Windows Explorer or the cp or rm commands), create a dummy application with the original name and use Essbase copy or delete the application correctly. | |
Related Topics | In Administration Services, ensure that “Allow users to start application” is selected. Delete all essXXXX.tmp files in the ARBORPATH/app/appName/databaseName directory. Determine whether the database is corrupt (see Checking for Database Corruption). | ||
Stop and restart Essbase Server. Copy the ARBORPATH/app/appName/databaseName/databaseName.dbb file to ARBORPATH/app/appName/databaseName/databaseName.db. Determine whether the database is corrupt (see Checking for Database Corruption). Run only one application at a time. Delete the ARBORPATH/app/appName/databaseName/databaseName.esm file, stop and restart Essbase Server, and try to open the application again. | |||
Essbase tried to perform an operation on the listed application, but the application was not loaded. | |||
Ensure that Essbase Server is running.
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Ensure that Essbase is installed correctly. If necessary, reinstall Essbase. Ensure that these environment variables (see Setting Environment Variables) are set correctly: Stop and restart Essbase Server. Ensure that the block size is in the recommended range. Increase the data cache size to hold at least 100 blocks. Increase the values for NETDELAY and NETRETRYCOUNT (see Setting NETDELAY and NETRETRYCOUNT). Check for the ARBORPATH/app/appName/databaseName/databaseName.db file. If databaseName.db does not exist, rename the databaseName.dbb file to databaseName.db. Check for the ARBORPATH/app/appName/databaseName/databaseName.app file. If databaseName.app file does not exist, rename the databaseName.apb file to databaseName.app. Determine whether the database is corrupt (see Checking for Database Corruption). | |||
Related Topics | In Administration Services, ensure that “Allow Connections” is selected. In ESSCMD, ensure that you are using the ENABLELOGIN command correctly. | ||
Application appName is currently not accepting user commands | The listed application is performing an operation that requires exclusive control, such as a calculation. | ||
Related Topics | In Administration Services, ensure that “Allow Database to Start” is selected. | ||
Related Topics | |||
Related Topics | |||
Essbase cannot create the listed index or page file. This error occurs when Essbase tries to create the nth index or page file for an application where n is greater than 5 digits, that is, greater than 99999. | |||
Determine whether the database is corrupt (see Checking for Database Corruption). | |||
Essbase shut down because it received an invalid shutdown command. | Do not close the Essbase Server window by clicking the "X" in the title bar. Ensure that the Essbase computer has enough resources. Consult the Oracle Hyperion Enterprise Performance Management System Installation Start Here for system requirements. If a resource-intensive application, such as a relational database, is running on the same computer, the resource-intensive application may be using the resources that Essbase needs. After you restart Essbase Server, determine whether the database is corrupt (see Checking for Database Corruption). | ||
Cannot modify settings for application appName while application is loaded and user who has modified the settings is logged in | Essbase cannot modify the settings for the listed application. | ||
Essbase cannot start because the command line password was not issued. | When you start Essbase to run in the background (using the -b switch), ensure that you enter the system password on the command line. | ||
Cannot modify settings for application appName. See server log for more information | Issue the UNLOADAPP and LOADAPP commands before the ENABLELOGIN command. | ||
Cannot copy application appName while database databaseName is in archive or read only mode | The database was in read-only mode because someone was archiving the database. | Wait until the archival process, starting with the BEGINARCHIVE command and ending with the ENDARCHIVE command, is finished. If the archival process is finished, be sure to issue the ENDARCHIVE command. | |
Cannot modify settings for application appName while database databaseName is in archive or read only mode | The database was in read-only mode because someone was archiving the database. | Wait until the archival process, starting with the BEGINARCHIVE command and ending with the ENDARCHIVE command, is finished. If the archival process is finished, be sure to issue the ENDARCHIVE command. | |
Cannot rename application appName while database databaseName is in archive or read only mode | The database was in read-only mode because someone was archiving the database. | Wait until the archival process, starting with the BEGINARCHIVE command and ending with the ENDARCHIVE command, is finished. If the archival process is finished, be sure to issue the ENDARCHIVE command. | |
Cannot create a new database in application appName while database databaseName is in archive or read only mode | The database was in read-only mode because someone was archiving the database. | Wait until the archival process, starting with the BEGINARCHIVE command and ending with the ENDARCHIVE command, is finished. If the archival process is finished, be sure to issue the ENDARCHIVE command. | |
Process ID assigned to the listed application by the operating system. | |||
Invalid parameter values for database file information request. | The API or ESSCMD command did not supply enough information about the Essbase database. | Ensure that each ESSCMD command or API command contains correct information. Ensure that each ESSCMD command or API command contains all required parameters. | |
Ensure that you are using the SELECT command correctly. Ensure that the listed application is running and that you can select it from Oracle Essbase Administration Services. If not, ensure that Essbase Server is running on the listed computer.
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The agent cannot initialize the daemon thread or one of its internal threads. |