Profiles Overview

Workforce Profiles are used to describe the attributes of a business entity or a person:

Profile Items

Content Types

Content Library

Profile Types

Rating Models

Profile Items

Each profile contains several profile items which describe the specific qualities of a business entity or person. Profile items typically include such attributes as:

  • Competencies

  • Languages

  • Degrees

  • Honors and Awards

  • Potential

  • Risk of Loss

  • Performance Ratings

  • Licenses and Certifications

Content Types

Profile Items are grouped by content types, a set of attributes which define the profile items. Content types contain attributes such as:

  • Description

  • Properties

  • Relationship with other content types

Content Library

The content items for some content types are stored in the Content Library, a collection of item definitions. Having the content items in the Content Library enables you to create templates of items that can be reused across different profiles, facilitating comparison analysis.

Content items stored in the Content Library are known as Catalog Content. For other content types, no items are stored in the Content Library. This is known as Free Form Content. For example, the attributes Potential and Risk of Loss have no items stored in the library. Instead, they are defined only at the time that a record is added to a person profile and exist only in the profile.

Profile Types

Each profile is defined in the Profile Type which specifies the types of content used to describe a set of profiles. The profile type controls the number and type of content sections, the display order of content sections, approval process definitions for the profile type, and role-based security for each content section. The profile type also controls which profile-identity options are used for profiles attached to the profile type.

For example, people tend to be defined in the PERSON profile type so that all person profiles have the same architecture. Jobs tend to be defined in the JOB profile type so that all job profiles have the same architecture. All profiles for all profile types share the same underlying data model and user interface.

You can create a profile type for any business entity or person, and you can then filter reports based on this profile type. The number of profile types is not limited. You can filter your reports on the profile types you create

Rating Models

Workforce Profiles also include a Rating Model, a sequence of values used to rate a person’s performance in achieving a specific competency, objective, or other content item. A typical rating model is made of the sequence 0-5, where 0 indicates no knowledge of the job task (or is not applicable to the worker), and 5 indicates superior performance.

A rating model should include a value and a description of the meaning. You can select from existing rating models, or you can define your own models. Nonnumeric rating models can also be used.