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Sun Server X4-2 Product Notes

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Updated: May 2019
 
 

Oracle System Assistant Open Issues

Virtual Ethernet device is reported as “Not Installed” in Microsoft Windows Server

BugID: 15765750, 17971455

Issue:

During a Windows operating system installation, if the user does not install the Oracle Hardware Management Pack, the Device Manager reports that the virtual Ethernet device is not installed.

Affected software:

  • Windows Server 2008 SP2

  • Windows Server 2008 R2 SP1

  • Windows Server 2012 and 2012 R2

  • Platform software releases 1.0 and later.

Workaround:

  • To obtain this driver, install Oracle Hardware Management Pack, which is available as a supplemental tool on Oracle System Assistant (default).

  • To disable this device and prevent it from appearing in the Windows Device Manager, use the ilomconfig disable interconnect command. If you have not installed Oracle Hardware Management Pack, you need to install it in order to get the ilomconfig CLI tool. Alternatively, you can disable this device using the Oracle Integrated Lights Out Manager (ILOM) web interface.

Oracle System Assistant does not allow a user with only the admin role (a) privilege to update the Oracle ILOM service processor firmware

BugID: 15783347 (formerly CR 7158820)

Issue:

When updating the Oracle Integrated Lights Out Manager (ILOM) service processor (SP) firmware using Oracle System Assistant, a login prompt appears. To perform the firmware update, you must log in as a user who is either an Administrator, or as a user with advanced (aucro) role privileges.

Affected software:

  • Platform software releases 1.0 and later.

Workaround:

This is not a defect. This is expected behavior.

For instructions on how to use Oracle System Assistant to update the Oracle ILOM service processor firmware, see the Oracle X4 Series Servers Administration Guide at https://www.oracle.com/goto/x86admindiag/docs.

Oracle System Assistant produces an error when you attempt to update multiple 1.2 TB HDDs or 4 TB HDDs

BugID: 18944217, 19659654

Issue:

When you attempt to update multiple 1.2 TB or 4 TB hard disk drives (HDDs) using the Oracle System Assistant Update Firmware task, an erro message indicates the name of the device and states, "ERROR: Firmware download failed for component."

Affected hardware and software:

  • 1.2 TB HDDs

  • 4 TB HDDs

  • Platform software release 1.2 and later.

Workaround:

Despite the error message, the disks have been updated. You can safely ignore the message.

Oracle Hardware Management Agent for Windows does not start automatically after you have installed it using Oracle System Assistant

BugID: 19224214

Issue:

When you use Oracle System Assistant to install the Oracle Hardware Management Agent for Windows 2008 R2 SP1 or Windows 2012 R2, and you set the Startup Type to Automatic, the agent does not start automatically after the operating system (OS) has loaded.

Affected software:

  • Windows 2008 R2 SP1

  • Windows 2012 R2

  • Platform software release 1.2 and later.

Workaround:

To enable the Oracle Hardware Management Agent to start automatically after the OS has loaded, set the Startup Type for the agent to Automatic (delayed). To change the Startup Type, perform the following steps:

  1. In Windows, navigate to the Control Panel.

  2. Select Administrative Tools.

  3. Select Services.

  4. In the Services menu, select the Oracle Hardware Management Agent.

  5. In the Application Information Properties dialog box, select Automatic (delayed) from the Startup Type drop down list.

  6. Click OK.

Oracle Hardware Management Agent (hwmgmtd) for SLES 11 SP3, Oracle VM 3.3.1, or Oracle Linux 6.x does not start automatically after you have installed it using Oracle System Assistant

BugID: 19390355

Issue:

When you use Oracle System Assistant to install the Oracle Hardware Management Agent (hwmgmtd) for SUSE Linux Enterprise Server 11 SP3, Oracle VM 3.3.1, or Oracle Linux 6.x, hwmgmtd does not start automatically after the operating system (OS) has loaded.

Affected software:

  • SUSE Linux Enterprise Server (SLES) 11 SP3

  • Oracle VM 3.3.1

  • Oracle Linux 6.x

  • Platform software release 1.2 and later.

Workaround:

To configure hwmgmtd to start automatically after the OS has loaded, log into the host as a root user, and then issue the following command:

# service hwmgmtd start

chkconfig hwmgmtd on