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Oracle® Application Integration Architecture Order Management Integration Pack for Oracle Transportation Management, Oracle E-Business Suite and Siebel CRM Implementation Guide
Release 3.1.1
Part Number E20504-05
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Contents
List of Examples
List of Figures
List of Tables
Title and Copyright Information
Preface
Common Oracle AIA Pre-Built Integration Guides
Documentation Accessibility
Additional Resources
Part I Understanding the Delivered Process Integrations
1
Oracle Order Management Integration Pack for OTM, Oracle EBS, and Siebel CRM
1.1
Overview
1.1.1
Key Benefits
1.1.2
Security
1.2
Participating Applications
1.2.1
Siebel CRM and Order Management
1.2.2
Oracle Transportation Management
1.2.3
Oracle E-Business Suite
1.3
Business Process Flows
1.3.1
Synchronizing Customer Integration
1.3.2
Synchronizing Location Integration
1.3.3
Synchronizing Product Integration
1.3.4
Querying Order Itinerary and Rate Integration
1.3.5
Synchronizing Order and Order Status Integration
1.4
Assumptions and Constraints
2
Process Integration for Customers
2.1
Overview
2.2
Business Process Flows
2.2.1
Synchronizing Account Information
2.3
Assumptions and Constraints
2.4
Siebel CRM Interfaces
2.5
Oracle E-Business Suite Interfaces
2.6
Oracle Transportation Management Interfaces
2.7
Core Application Integration Architecture Components
2.8
Integration Services
2.8.1
SyncCustomerPartyListLogisticsProvABCSImpl
2.8.2
JMS Topic
2.8.3
SyncCustomerPartyJMSProducerV1
2.8.4
SyncCustomerPartyEbizJMSConsumerV1
2.8.5
SyncCustomerPartyLogisticsJMSConsumer
3
Process Integration for Location
3.1
Overview
3.2
Business Process Flows
3.2.1
Synchronizing Location Information
3.2.2
Overall Integration Flow
3.3
Assumptions and Constraints
3.4
Siebel CRM Interfaces
3.5
Oracle Transportation Management Interfaces
3.6
Core Application Integration Architecture Components
3.7
Integration Services
3.7.1
AIA Transportation Stop Queue
3.7.2
SyncTransportationStopSiebelJMSConsumer
3.7.3
SyncTransportationStopListSiebelReqABCSImpl
3.7.4
TransportationStopEBS
3.7.5
TransportationStopResponseEBS
3.7.6
SyncTransportationStopListLogisticsProvABCSImpl
3.7.7
SyncTransportationStopAddressSiebelAggregatorAdapterConsumer
3.7.8
SyncTransportationStopContactSiebelAggregatorAdapterConsumer
3.7.9
SyncTransportationStopAggregatorRoutingService
4
Process Integration for Product
4.1
Overview
4.2
Business Process Flows
4.2.1
Synchronizing Product Information
4.2.1.1
Product Synchronization
4.3
Assumptions and Constraints
4.4
Siebel CRM Interfaces
4.5
Oracle Transportation Management Interfaces
4.6
Core Application Integration Architecture Components
4.7
Integration Services
4.7.1
Siebel Product Queue
4.7.2
SyncItemSiebelConsumer
4.7.3
SyncItemListSiebelReqABCSImpl
4.7.4
ItemEBS
4.7.5
SyncItemListLogisticsProvABCSImpl
5
Process Integration for Query Transportation Order Itinerary
5.1
Overview
5.2
Business Process Flows
5.2.1
Query Transportation Order Itinerary Process
5.2.2
Query Transportation Sales Order Itinerary List
5.3
Assumptions and Constraints
5.4
Siebel CRM Interfaces
5.5
Oracle Transportation Management Interfaces
5.6
Core Application Integration Architecture Components
5.7
Integration Services
5.7.1
QueryTransportationSalesOrderItineraryListSiebelReqABCSImpl
5.7.2
TransportationSalesOrderEBS
5.7.3
QueryTransportationSalesOrderItineraryListLogisticsProvABCSImpl
6
Process Integration for Order
6.1
Overview
6.2
Business Process Flows
6.2.1
Synchronizing Order Information
6.3
Assumptions and Constraints
6.4
Siebel CRM Interfaces
6.5
Oracle Transportation Management Interfaces
6.6
Core Application Integration Architecture Components
6.7
Integration Services
6.7.1
AIA Transportation Sales Order Queue
6.7.2
TransportationSalesOrderListSiebelConsumer
6.7.3
SyncTransportationSalesOrderListSiebelReqABCSImpl
6.7.4
TransportationSalesOrderEBS
6.7.5
TransportationSalesOrderResponseEBS
6.7.6
SyncTransportationSalesOrderListLogisticsProvABCSImpl
7
Process Integration for Order Status
7.1
Overview
7.2
Business Process Flows
7.2.1
Integration Flow
7.3
Assumptions and Constraints
7.4
Siebel CRM Interfaces
7.5
Oracle Transportation Management Interfaces
7.6
Core Application Integration Architecture Components
7.7
Integration Services
7.7.1
UpdateTransportationSalesOrderListLogisticsReqABCSImpl
7.7.2
TransportationSalesOrderEBS
7.7.3
TransportationSalesOrderResponseEBS
7.7.4
UpdateTransportationSalesOrderListSiebelProvABCSImpl
7.7.5
UpdatePlannedShipmentLogisticsAQConsumer
Part II Configuring the Delivered Process Integrations
8
Setting Up Participating Applications
8.1
Setting Up Oracle E-Business Suite
8.1.1
Obtaining Oracle E-Business Suite Operating Unit IDs
8.2
Setting Up Siebel CRM
8.2.1
Mapping Siebel CRM Organizations
8.3
Setting Up Oracle Transportation Management
8.3.1
Obtaining Oracle Transportation Management Domains
8.3.2
Creating Status Type for Location in Oracle Transportation Management
8.3.3
Creating Contacts in Oracle Transportation Management
8.3.4
Setting Up External Systems for Queues
8.4
Creating Oracle E-Business Suite System Profiles
8.4.1
Creating System Profile Values for the Customer Integration
8.5
Setting Up Cross-References for Siebel IDs, Oracle E-Business Suite Entities, and Oracle Transportation Management Domains
8.5.1
Identifying Siebel Row IDs
8.5.2
Identifying Oracle E-Business Suite Entities
8.5.3
Populating Cross-References
8.6
Setting Up Cross-References for Accessorial and Special Services Products
8.6.1
Identifying Siebel Row IDs
8.6.2
Identifying Cross-Reference Row Number
8.6.3
Create the Accessorials/Special Services in Oracle Transportation Management
8.6.4
Populating Cross-References
9
Data Requirements and Prerequisites
9.1
Customer Integration
9.2
Location Integration
9.3
Order Integration
9.4
Order Status Integration
9.5
Product Integration
9.6
Query Transportation Order Itinerary Integration
10
Working with Cross-References
11
Working with Domain Value Maps
12
Setting Configuration Properties
12.1
SyncCustomerPartyListLogisticsProvABCSImpl
12.2
SyncTransportationStopListLogisticsProvABCSImpl
12.3
SyncTransportationStopContactSiebelAggregatorAdapterConsumer
12.4
SyncTransportationStopAddressSiebelAggregatorAdapter
12.5
SyncTransportationStopListSiebelReqABCSImpl
12.6
SyncTransportationSalesOrderListLogisticsProvABCSImpl
12.7
SyncTransportationSalesOrderListSiebelReqABCSImpl
12.8
UpdateTransportationSalesOrderListSiebelProvABCSImpl
12.9
UpdateTransportationSalesOrderListLogisticsReqABCSImpl
12.10
SyncItemListSiebelReqABCSImpl
12.11
SyncItemListLogisticsProvABCSImpl
12.12
QueryTransportationSalesOrderItineraryListSiebelReqABCSImpl
12.13
QueryTransportationSalesOrderItineraryListLogisticsProvABCSImpl
12.14
Handling Errors
12.15
Enterprise Business Object Implementation Maps