What's New in This Guide for Release 11.2

We have reviewed the entire set of integration flows for the Siebel CRM integration pack for Oracle Communications Billing and Revenue Management: Agent Assisted Billing Care and as a result of the reviews, working with customers, and understanding the most common use cases and deployment scenarios, we have made a number of changes. The most significant of these changes is to optimize for the most common deployment scenarios. Oracle believes that these changes result in:

Reduction in the number of artifacts required to complete the end-to-end integration flows.
Reduction in the number of “hops” between the various participating applications and middleware components – simplifying operational management.
Preserving the ability for more complex deployments when and where warranted.

Because of these optimization changes, for release 11.2, this guide has been updated in several ways, including the removal of enterprise business services (EBSs) from integration flows and also the way in which the Composite Application Validation System (CAVS) is enabled. (Previously you used the CAVS UI -- now you are asked to modify the AIA configuration properties file).

EBSs were introduced to simply help route to multiple provider connectors. However, the majority of our customers are using just one source and one target system for most of the integration flows. With this configuration, dynamically identifying a provider system during runtime (content-based routing) is never required and EBSs are therefore, unnecessary. The removal of EBSs, reduces one hop in each flow, reduces the number of artifacts, and in addition, maintenance and debugging becomes simpler. If required, EBSs can be reintroduced.

The following table lists the chapters and sections that have been added or changed.

Sections	Changes Made
Chapter 3 Account Balance Integration Flow
Section 3.2, "QueryBalanceSummary Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 3.3, "QueryBalanceGroupList Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 3.4, "QueryBalanceDetails Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 3.5, "QueryBalanceGroupServices Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 3.9, "Integration Services"	Section revised to update the functionality of the services delivered with the account balance integration flow.
Chapter 4: Invoice Integration Flow
Section 4.2, "QueryInvoiceList Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 4.3, "QueryInvoice Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 4.4, "QueryInvoiceUsageAllocation Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 4.5, "SearchInvoiceUsageAllocation Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 4.6, "QueryInvoiceUsageAllocationResource Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 4.10, "Integration Services"	Section revised to update the functionality of the services delivered with the invoice integration flow.
Chapter 5: Service Usage Integration Flow
Section 5.2, "QueryServiceUsage Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 5.3, "QueryServiceUsageAllocation Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 5.4, "SearchServiceUsageAllocation Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 5.5, "QueryServiceUsageAllocationResource Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 5.9, "Integration Services"	Section revised to update the functionality of the services delivered with the service usage integration flow.
Chapter 6: Payment Integration Flow
Section 6.2, "CreateReceivedPayment Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 6.3, "QueryReceivedPaymentList Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 6.4, "SearchPayment Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 6.8, "Integration Services"	Section revised to update the functionality of the services delivered with the payment integration flow.
Chapter 7: Adjustment Integration Flow
Section 7.2, "QueryAccountBalanceAdjustment Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 7.3, "CreateAccountBalanceAdjustment Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 7.7, "Integration Services"	Section revised to update the functionality of the services delivered with the adjustment integration flow.
Chapter 8: Understanding the Process Integration for Collections Management
Section 8.5, "Sync Collection Actions Status Integration Flow"	Section revised to describe new sequence of events for this flow based on removal of EBSs. The flow diagram has also been updated.
Section 8.9, "Integration Services"	Section revised to update the functionality of the services delivered with the sync collection actions status integration flow.
Chapter 9: Configuring the Process Integration for Billing Management
Section 9.6, "Configuring the Process Integration for Billing Management"	Section has been revised to document configuration properties reorganization.
Chapter 10: Configuring the Process Integration for Collections Management
Section 10.6, "Configuring the Process Integration for Collections Management"	Section has been revised to document configuration properties reorganization.
Appendix B: Composite Application Validation System Changes
Appendix B, "Composite Application Validation System Changes"	Appendix created to describe how CAVS is enabled. (Previously you used the CAVS UI -- now you are asked to modify the AIA configuration properties file).
Appendix C: Reintroducing Enterprise Business Services
Appendix C, "Reintroducing Enterprise Business Services"	Appendix created to describe how customers can reintroduce EBSs if they need content-based routing.