External emails are important communications that need to be included in shells. Such emails can come from project or shell members or from external users who do not use Primavera Unifier. These email communications (and any attachments) can be collected in a central repository for the shell, called a Mailbox, so that users can use them in managing and documenting the shell. Once such emails reside in the shell’s Mailbox, users can view them, forward them to appropriate members, flag them for review, and reply to them. In addition, these external emails can be linked to business process records.
Note: External emails that have been blind carbon-copied (Bcc) are not collected by the Mailbox.
When Primavera Unifier is installed on your system, a dedicated email address for your company is specified, and whenever a shell is created, Primavera Unifier assigns it a unique identifier. Primavera Unifier combines this email address and shell identifier to create the shell’s Mailbox.
Note: To prevent spam and virus attacks, you will need to create a list of approved email addresses that will be accepted by the shell. See "Creating an Approved Email List for Project and Shell Mailboxes" for more information.
When you configure the shell instances, you can notify all shell participants, both within and outside of Primavera Unifier, of this shell email address. See "Create a new shell instance manually".
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