Auditing Business Processes

The business process Audit log lists the actions that have been taken on a specific record. The Audit log captures the following events. These apply to workflow and non-workflow BPs, unless otherwise noted.

Workflow steps: when and to whom (To and Cc) each step was sent (workflow BPs)
Record creation date (non-workflow BPs)
General comments
File comments
Linked uMails
Linked records
Discussion group: start and end
Add or manage document-type BP folders: new, remove, rename, move
Add or remove file attachments
Decline task
Transfer ownership
Add, modify, or delete a line item: detail or summary
File attachments to existing line items
Copied (cc) user views the record
Updates performed on any part of the BP using the Reverse Auto-Population feature

 

The BP Audit log does not support the following:

Actions undertaken at the creation step
File attachments to new line items (to audit the attachment, first add and save the line item, and then open it to add the attachment)
Accept task
Undo accept task
Add assignees or copy users between steps

View and print the business process audit log

To view a business process Audit log

From the View menu of the BP record, click Audit Log. The Audit Log window opens, listing each event associated with the business process and workflow. The date and time stamp of each event reflect users’ current time zone as set in their User Preferences.

To view business process audit details

From the Audit Log window, double-click a listed event to view the audit record detail, which details the action taken. The details also include the user’s current time zone for reference.

To print a business process Audit log

1 On the Audit Log window, click the Print button. A PDF file is created.
2 Do one of the following:
Click Open to open the file in Adobe Acrobat Reader. From the Reader window, you can view, save, or print the file.
Click Save. In the Save As window, navigate to the location in which you want to save the PDF file. Open the file in Adobe Acrobat Reader and choose File > Print to print.

 

 

 

 


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