Managing a Profile

Modified topic. Added the option to choose additional bill-ready notification methods when Digital Access Information System (DAISY) file format is enabled for a user.

CSR Overview

Enrolling the Bootstrap User as the Initial CSR Administrator

Enrolling a CSR

Setting a CSR Password and Security Question

Modified topics. Updated the enrollment use cases to add steps for enrolling the bootstrap administrator. The bootstrap administrator is no longer preconfigured with Oracle Self-Service E-Billing.

Self-Enrolling an Authorized User of an Existing Consumer Account

Modified topic. Address, mobile phone, and mobile service provider fields have been added.

Logging In

Modified topic. Added a new feature that prompts a user to enter a new email address if he or she previously had undeliverable notifications.

Managing a Profile

Modified topic. Address, mobile phone, and mobile service provider fields have been added.

Setting User Preferences

Modified topic. An option to receive paper bills has been added.

Creating a One-Time Payment

Modified topic. Updated the Web services.

Viewing Payment Activity

Modified topic. Updated the Web services.

Managing Analytic Batch Reports

New chapter. Describes the new use cases for scheduling analytical reports in batch mode and viewing a list of the completed, pending, failed, and scheduled analytical batch reports.

Utility Application Use Cases

New chapter. Describes the use cases that are unique to the Utility application.