Checking My Oracle Support (MetaLink)

Your source for the latest information about Oracle Healthcare Operating Room Analytics is Oracle Support's self-service Website My Oracle Support and its predecessor, Classic MetaLink, available at the same URL at the time of publication of this document. Visit the site before you begin installing or upgrading this release. The site includes the latest information, including:

• The Oracle Healthcare Operating Room Analytics Release Notes. Any changes to the instructions in this guide are documented in the most current version of the release notes.

• The latest patches.

This preface contains the following topics:

• Creating an Account

• Navigating to the Oracle Healthcare Operating Room Analytics Knowledge Page

• Finding the Latest Oracle Healthcare Operating Room Analytics Patches

• Finding a Patch or Document When You Know Its Number

• Oracle CPU Security Updates

Creating an Account

You must register at My Oracle Support to obtain a user name and password account before you can enter the Web site.

To register for My Oracle Support:

1. Open a Web browser to http://support.oracle.com.

2. Click the Register here link to create a My Oracle Support account. The registration page opens.

3. Follow the instructions on the registration page.

Navigating to the Oracle Healthcare Operating Room Analytics Knowledge Page

Follow these instructions to open the My Oracle Support's Oracle Healthcare Operating Room Analytics product page:

1. Open a Web browser to http://support.oracle.com.

2. Select My Oracle Support (requires Flash) and log in.

   The My Oracle Support portal opens, displaying general news from several categories.

3. Click the Knowledge tab.

   Tip:

   Check the top of the page. If PowerView is on and a product other than Oracle Healthcare Operating Room Analytics is displayed, turn PowerView off.

• In the Browse any Product, By Name drop-down list, select Oracle Healthcare Operating Room Analytics and click the browse icon. A list of Oracle Healthcare Operating Room Analytics knowledge articles appears, sorted by date.

• In the Refine Search region on the right, click on a topic of interest; for example, Installation and Upgrade.

  My Oracle Support displays a list of documents that satisfy the search criteria.

• Click a document's hyperlink to view it.

• Finding the Latest Oracle Healthcare Operating Room Analytics Patches

  Be sure to check My Oracle Support for the latest patches, if any, for your product. You can search for patches by patch ID or number, or by product or family.

  To locate and download a patch:

  1. Sign in to My Oracle Support at http://support.oracle.com.

  2. Click the Patches & Updates tab.

     The Patches & Updates page opens and displays the Patch Search region. You have the following options:

     • In the Patch ID or Number is field, enter the primary bug number of the patch you want. This option is useful if you already know the patch number.

     • To find a patch by product name, release, and platform, click the Product or Family link to enter one or more search criteria.

  3. Click Search to execute your query. The Patch Search Results page opens.

  4. Click the patch ID number. The system displays details about the patch. In addition, you can view the Read Me file before downloading the patch.

  5. Click Download. Follow the instructions on the screen to download, save, and install the patch files.

  Finding a Patch or Document When You Know Its Number

  See Creating an Account.

  Finding Patches on My Oracle Support

  To find a patch on My Oracle Support when you know its number, do the following:

  1. Open a browser to http://support.oracle.com.

  2. Select My Oracle Support (requires Flash) and log in.

     The My Oracle Support portal opens, displaying general news from several categories.

  3. Click the Patches and Updates tab.

     The Patches and Updates page opens.

  4. Click the Simple Search hyperlink.

  5. In the Search By drop-down list, select Patch Number/Name and enter the number in the blank field.

  6. In the Platform or Language drop-down list, select your platform and click Go. The system returns the search results in the table in the lower part of the screen.

     My Oracle Support displays the patch screen.

  Finding Documents on My Oracle Support

  The fastest way to search for product documentation, release notes, and white papers is by the article ID number.

  To search by the article ID number:

  1. Sign in to My Oracle Support at http://support.oracle.com.

  2. Locate the Search box in the upper right corner of the My Oracle Support page.

  3. Click the sources icon to the left of the search box, and then select Article ID from the list.

  4. Enter the article ID number in the text box.

  5. Click the magnifying glass icon to the right of the search box (or press the Enter key) to execute your search.

     The Knowledge page displays the results of your search. If the article is found, click the link to view the abstract, text, attachments, and related products.

  Finding Patches and Documents on Classic MetaLink

  1. Open a browser to http://support.oracle.com.

  2. Select Classic Metalink and log in.

  3. In the Quick Find drop-down list, select either Patch Number or Document ID.

  4. Enter the patch number or document ID.

  5. Click Go.

  Oracle CPU Security Updates

  Oracle Corporation publishes a CPU Security Update patch quarterly. Install these patches on every computer with an Oracle Home. Check My Oracle Support (MetaLink)'s Oracle Healthcare Operating Room Analytics Knowledge page for information on the latest patch tested with Oracle Health Sciences applications.