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Oracle® Communications Service Broker Social Voice Communicator Implementation Guide
Release 6.1
Part Number E29461-01
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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Downloading Oracle Communications Documentation
1
Social Voice Communicator Overview
About SVC
Understanding the SVC Features
Using Social Circle to Create an Address Book of Personal Contacts
Create Intelligent Routing Rules for Group Access using Social Circle One Numbers
Using a Social Voice Group Number to Create Conference Calls
Configuring and Using Web-Based Voice-Mail
Make Calls Over the Web
About SVC Charging
Using a Media Server to Serve and Record Messages
Configuration Tools and Interfaces Overview
About SVC Social Voicemail
2
Setting Up Social Voice Communicator
Set Up Tasks Overview
Configuring Service Broker for SVC Services
Installing the SVC Software
Deinstalling the SVC Software
Securing the SVC RESTful Interface
Creating the SVC Domain
Configuring Data Persistence for SVC Services
Preparing the Database
Configuring the Database Connection
Securing Subscriber Credentials for SVC Services
Opening an HTTP Listening Port for SVC Clients
About Configuring SVC Services
Configuring SVC Services
Connecting SVC Services to Service Broker
Connecting SVC Services to Telecommunications Networks
Connecting SVC Services to SIP Networks
Connecting SVC Services to SS7 Networks
Configuring a Media Server for SVC Services
Configuring SVC Services to Take Calls
Configuring SVC Services to Place Calls
Configuring Voice-Mail for SVC Services
Mounting the Voice-Mail Message Location and Media Server
Configuring Voice-Mail for Services
Configuring Security Settings for Sending Voicemail Messages
Configuring SVC Social Voice Group Calling Timers
Configuring the Social Circle Click-to-Dial Service
Sample iFC Routing Rules
About Creating a User Portal for Your Subscribers
3
Configuring Charging for Social Voice Communicator Services
About Charging
Configuring Online Charging for SVC Services
Configuring Offline Charging for SVC Services
SVC Diameter AVP Reference
SVC Diameter Ro AVPs from Diameter Base and Credit-Control Protocols
Standards-based SVC Diameter Ro AVPs
Non-Standards Based Diameter Ro AVPs
SVC Diameter Rf AVPs
SVC Diameter Rf AVPs
4
Provisioning and Managing Social Voice Communicator Services
About the SVC API
About Creating Subscriber Accounts with the SVC API
Understanding the SVC Data Model
Creating Accounts and Services by Using the SVC API
Managing Subscriber Accounts for SVC Services
Managing Subscriber Account Personal Contacts
Managing Subscriber Personal Social Circle Accounts
Managing Public and Private Groups
Making a Click-to-Dial Call
Managing Social Voicemail Access
Managing Social Voicemail Service
Managing Social Voicemail Messages
Provisioning Multiple Accounts by Using the Batch Loader Tools
5
Monitoring Social Voice Communicator Services
Monitoring SVC Services
6
SVC Social Voicemail Call Flows
Social VoiceMail Call Flows
Social Circle Call Flow for Leaving a Message
Call Flow for Accessing Social Voicemail
Call Flow for Setting a Password
Call Flow for Retrieving a Message
Call Flow for Setting Up a Greeting
7
About the SVC API Operations
About the SVC API
About Exposing the API Operations to Your Subscribers
About REST
Accessing the SVC API
Request URI Format
JSON Body Parameters
Creating and Updating Objects
Too Many Subscribers Message
Errors and Exceptions
SVC Data Types
Accessing the SVC API
Authentication and Authorization
Batch Loader SVC Data Files
Social Circle Contact
Personal Group
Private Group Contact
Social Circle One Number
Social Voicemail Policy
Public Group Contact
Subscriber User
Voice-Mail Service
8
Social Voice Communicator API Reference
About the SVC API
SVC Subscriber Account Management Operations
Create Subscriber Accounts
Get Subscriber Accounts
Get Subscriber Account Details
Modify a Subscriber Password or Social Circle One Number Preference
Delete a Subscriber Account
SVC Social Circle Personal Contact Management Operations
Create Personal Contacts in a Subscriber Account
Get a Subscriber's Personal Contact List
Delete All Personal Contacts
Get a Personal Contact and its Default Status
Modify a Personal Contact Details and/or Default Status
Delete a Personal Contact
SVC Social Circle Number and Contact Management Operations
Create a Social Circle One Number
Get All Social Circle One Number Contacts for a Subscriber
Delete All Social Circle Contacts
Get Details for a Social Circle Contact
Delete a Social Circle Contact
Create a Policy Rule for a Social Circle Contact
Get a Social Circle Policy Rule Details
Modify a Social Circle Policy Rule
Delete a Social Circle Policy Rule
SVC Social Voice Private Group Management Operations
Create a Private Group
Delete a Private Group
Add a Private Group Contact
Get All Private Group Memberships for a Subscriber
Modify a Private Group's One Number
Get All Contacts for a Private Group
Get Details for a Private Group Contact
Get Private Group Details
Modify a Private Group Contact
Delete a Private Group Contact
SVC Social Voice Public Group Management Operations
Create a Public Group
Delete a Public Group
Add a Public Group Member
Delete a Public Group Contact
Get All Public Groups for a Subscriber
Get All Public Group Memberships for a Subscriber
Get All Contacts for a Public Group
SVC Click-to-Dial Make Call Operation
Make a Click-to-dial Call
SVC Social Voicemail Access Management Operations
Activate Social Voicemail for Subscribers
Activate/Deactivate Social Voicemail Access
Delete Social Voicemail Access and Data for a Social Circle
Get All Social Voicemail Subscriber Accounts
Get Social Voicemail Settings
Modify Social Voicemail Settings
SVC Social Voicemail Message Management Operations
Delete a Social Voicemail Personal Greeting Message
Delete a Personal Voice Name Message
Modify Social Voicemail Message Public/Private Setting
Deactivate a Social Voicemail Name Message
Delete a Social Voicemail Message
Get a List of Social Voicemail Messages
Get a Social Voicemail Message File
Get Details for a Social Voicemail Message
Get Details for All of a Subscriber's Voice Mail Messages
Get Personal Greeting Message Settings
Get Social Voicemail Message Settings
Get Social Voicemail Name Message Settings
Send a Social Voicemail Message to Other Subscribers
Create Social Voicemail Greeting Message
Create Social Voicemail Box Name Message
Create sentMessage Voice Message
Get a List of the Public Social Voicemail Messages in a Mailbox
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