To make a noncurrency adjustment:
On the account page, click the Home tab, and then select the Account History section or the section for a bill unit.
By default, in the Balances section, the balances for all services appear.
In the Balances list, select the service that has the noncurrency balance you want to adjust.
The name of the services and the related balances appear below the menu.
Click the noncurrency balance.
The details for the noncurrency balance appear.
Click New Adjustment.
The Non-Currency Adjustment dialog box appears.
For Adjustment, enter the amount to adjust.
(Optional) For Valid from, enter a date.
(Optional) For Valid to, enter a date or leave as never ends.
Select a reason.
(Optional) Enter notes.
Click OK.