Siebel CRM Desktop for IBM Notes Administration Guide > Controlling Synchronization > Controlling Synchronization Time, Day, and Size >

Controlling the Number of Records That Synchronize

To produce the most desirable synchronization performance and scalability, and to maintain acceptable IBM Notes performance when the user works with Siebel CRM data, it is recommended that Siebel CRM Desktop synchronize no more than 10,000 records for a single user. If it synchronizes more than 10,000 records, then the following undesirable results might occur:

• Longer synchronization times
• More server resources required to support user synchronization sessions
• Slower IBM Notes performance when working with Siebel CRM data

To control the number of records that synchronize

1. With administrator privileges, log in to a Siebel CRM client that is connected to the Siebel Server.
2. Navigate to the Administration - Server Configuration screen, and then the Servers view.
3. In the components tab, choose EAI Object Manager.
4. Set the value for the Maximum Page Size parameter to the maximum number of records that CRM Desktop can synchronize for a single user.

   If CRM Desktop attempts to synchronize more records at run-time than the value you set, then it returns an error message to IBM Notes that indicates that the number of records requested is too large. For more information, see Resolving Exceeded Row Size Problems.