Table 41. How Siebel CRM Desktop Maps Fields Between a Siebel CRM Activity and the IBM Notes Email
|
|
|
Type |
Yes |
One of the following:
- If the user is the receiver, then Email - Inbound
- If the user is the sender, then Email - Outbound
|
Description |
No |
Email Subject |
Display |
Yes |
Changes to Communication and Activities. This value is the default value. |
Email Attachment Flag |
No |
Changes to Y. This value is the default value. |
Email BCC Line |
No |
Email BCC Line |
Email Body |
No |
Email Body |
Email CC Line |
No |
Email CC Line |
Email Sender Address |
No |
CRM Desktop maps part of the value in the From Line to the Email Address. For example, assume the From Address includes the following address: Jane Smith, or Jane Smith <jane.smith@example.com>
In this example, CRM Desktop resolves the Email Sender Address to the following address: jane.smith@example.com
|
Email Sender Name |
No |
CRM Desktop maps part of the From Line to the Display Name. For example, using the example from the Email Sender Address, the Email Sender Name resolves to Jane Smith. |
Email To Line |
No |
Email To Line. |
Priority |
No |
Importance. CRM Desktop applies the following mapping:
- 1-ASAP in Siebel CRM data is ASAP in IBM Notes
- 2-High in Siebel CRM data is High in IBM Notes
- 3-Medium in Siebel CRM data is Normal in IBM Notes
- 4-Low in Siebel CRM data is Low in IBM Notes
For more information, see How Siebel CRM Desktop Maps the Priority Field. |
Account Id |
No |
The Primary account association that the user specifies when the user creates the activity. |
Opportunity Id |
No |
The opportunity association that the user specifies when the user creates the activity. |
Attachment |
No |
The original email that CRM Desktop saves as an attachment to the activity. |