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How Siebel CRM Desktop Transforms a Calendar Entry That Does Not Repeat

Table 42 describes how Siebel CRM Desktop transforms a Calendar entry in IBM Notes that does not repeating.

Table 42. How Siebel CRM Desktop Transforms a Calendar Entry That Does Not Recur
Action in IBM Notes
Work That Siebel CRM Desktop Performs

The user creates an activity that does not repeat in IBM Notes.

Creates a corresponding Siebel CRM activity.

The user changes an activity that does not repeat in IBM Notes.

Changes the corresponding Siebel CRM activity.

The user deletes an activity that does not repeat in IBM Notes.

Deletes the corresponding Siebel CRM activity.

The user changes an activity that does not repeat in IBM Notes to a repeating Calendar entry that matches the Siebel repeating pattern.

Changes the corresponding Siebel CRM activity.

The user changes an activity that does not repeat in IBM Notes to a repeating Calendar entry that does not match the Siebel repeating pattern.

CRM Desktop does the following work:

  • Changes the corresponding activity. It uses the Siebel repeating pattern that contains the longest interval between occurrences and that can incorporate all occurrences of the chosen IBM Notes pattern.
  • To match the calendars in Siebel CRM and in IBM Notes, it identifies the list of exceptions for the activity.
      
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