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About Integration Objects

An integration object is an object that includes the contents of the messages that Siebel CRM Desktop exchanges between the Siebel Server and IBM Notes.

Siebel Message Usage with the EAI Siebel Adapter

A Siebel message is an instance of an integration object that provides the input to the EAI Siebel Adapter business service. This integration object can carry multiple commands in a single call to the business service. The commands can be grouped together so that the business service can process the commands in a batch. If CRM Desktop sends an integration object instance from IBM Notes, then Siebel CRM encapsulates this object in an element of the Siebel message. Each of these messages includes a Siebel message header.

Integration Objects That Siebel CRM Desktop Uses

Siebel CRM Desktop uses integration objects that include the following prefix:

CRMDesktop

You must not create a new integration object for an existing object. Only create a new integration object for a new, custom object that does not already have an integration object. Consider the following examples:

• You must not create a new integration object for accounts. Instead, you can extend the CRMDesktopAccountIO integration object.
• You must create a new integration object for Channel Partner. For more information, see Creating an Integration Component for the Channel Partner MVG.

The following list includes some of the integration objects that allow CRM Desktop to access Siebel CRM data, such as accounts, opportunities, and contacts. Note that this list includes only some integration objects. It does not include all the integration objects that CRM Desktop uses:

CRM Desktop uses the following integration objects to meet other integration requirements:

• CRMDesktopLocaleIO. PIM locale setting integration objects that provide access to the locale settings.
• CRMDesktopSystemPreferencesIO. An integration object for a PIM system preference that provides access to the system preferences for the Siebel Server.
• CRMDesktopUserDetailsIO. For login user data.
• PIMClientMetaData and PIMClientMetadataFile. For metadata file download.
• PIMClientSync. A wrapper that includes other integration objects.