Siebel CRM Desktop for IBM Notes Administration Guide > How Siebel CRM Desktop Works > How Siebel CRM Desktop Uses the Siebel Enterprise >

About the EAI Siebel Adapter Business Service

The EAI Siebel Adapter business service is a predefined data interface that interacts with the Siebel Object Manager. It does this to access and modify data in the Siebel database. The following work occurs:

1. The EAI Siebel Adapter business service does the following work:
   1. Takes, as input, an XML document or a property set that conforms to the definition of an integration object in Siebel CRM.
   2. Queries, inserts, updates, deletes, or synchronizes data with the Siebel business object layer.
2. The PIM Client Sync Service web service calls the PIM Client Sync Service business service.
3. The PIM Client Sync Service business service submits requests to the EAI Siebel Adapter to query, insert, update, or delete data in the Siebel database.

For more information, see About Integration Objects.