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How Siebel CRM Desktop Handles IBM Notes Calendar Entries That Users Save, Change, or Delete

The following behavior applies if the user saves, changes, or deletes an item in the IBM Notes calendar:

• If the user saves a new IBM Notes calendar entry that is shared, then Siebel CRM Desktop creates a new Siebel CRM activity in IBM Notes.
• If the user changes a calendar entry in IBM Notes, and if the user is the owner of the activity, then Siebel CRM changes the activity.
• If the user changes a calendar entry in IBM Notes, and if the user is not the owner of the activity, then Siebel CRM does not change the organizer calendar entry in IBM Notes. It is not necessary to synchronize the calendar entry. Siebel CRM Desktop does not update the Siebel CRM activity.
• If the user deletes a calendar entry from IBM Notes, and if the user is not the owner of the activity, then CRM Desktop removes the user from the participant list. If the activity is not synchronized with the Siebel Server, then CRM Desktop deletes the activity in IBM Notes for each participant.
• If the user deletes a calendar entry from IBM Notes, and if the user is the owner of the activity, then CRM Desktop removes the activity.
• If the user synchronizes an All Day Calendar entry from IBM Notes with the Siebel Calendar, then the synchronization does the following:
  • Saves the Calendar entry with a start time of 12:00 A.M and an end time of 12:00 A.M.
  • Uses start and end date values that the user specifies in IBM Notes.

    A Calendar entry that is set to a single All Day results in a Siebel Calendar entry that includes a start time of 12:00 A.M and an end time of 12:00 A.M.

For more information, see How Siebel CRM Desktop Maps Fields Between Siebel Activities and IBM Notes Calendar.