Siebel CRM Desktop for IBM Notes Administration Guide > Installing Siebel CRM Desktop > Options for Installing the CRM Desktop Add-In >

Installing Siebel CRM Desktop in the Background

This topic describes how to install Siebel CRM Desktop in the background.

Using Microsoft System Center Configuration Manager to Install Siebel CRM Desktop

This topic describes how to use Microsoft System Center Configuration Manager to install Siebel CRM Desktop. For more information, see the documentation about using System Center Configuration Manager at the Microsoft TechNet Web site.

To use Microsoft System Center Configuration Manager to install Siebel CRM Desktop

1. Log on to the computer that includes System Center Configuration Manager, and then Open Microsoft System Center Configuration Manager 2007 or Microsoft Systems Management Server 2003.
2. Add all custom properties to the Windows Installer transform (.mst) file.

   For more information, see Adding Custom Properties to the Windows Installer Transform File.

3. Run the installer. Open a Windows command line and then enter the following command:

   msiexec /I "CRMDesktopfor IBM Notes.msi" TRANSFORMS="crmdesktop.mst" ALLUSERS=1 /qb!

   where:

   • ALLUSERS=1 is an optional parameter. To install CRM Desktop for anyone who uses the client computer, you must include the ALLUSERS parameter.

Use the following guidelines:

• Run setup with one of the following administrative rights:
  • Administrative rights. Installs CRM Desktop for anyone who uses the client computer.
  • User rights. Installs CRM Desktop only for the person who is currently logged into Windows on the client computer. Make sure this user possesses the permissions that Windows requires to run the installer.

Adding Custom Properties to the Windows Installer Transform File

You must add all custom properties to the Windows Installer transform (.mst) file. A custom property is any property that MSDN (Microsoft Developer Network Platforms) does not describe. For example, SIEBEL_SERVER_PROTOCOL and SIEBEL_SERVER_PORT are custom properties. For a complete list of the custom properties you must add, see Setting the URL for the Siebel Server.

Using a Windows Group Policy to Install Siebel CRM Desktop

This topic describes how to use a Windows group policy to install Siebel CRM Desktop for each user. It includes an optional step that describes how to install it for anyone who uses the client computer. For more information, see the documentation about using group policies at the Microsoft TechNet Web site.

To use a Windows group policy to install Siebel CRM Desktop

1. Log on to the computer that includes your group policy manager.
2. Make sure the directory that stores the installer and the .mst file is available on the local network.
3. Open the Microsoft Group Policy Editor.
4. Create an installation package in the GPO snap-in in the following branch:

   Computer Configuration - > Software Settings - > Software installation

5. Set the Deployment type to Assigned.
6. Create a Windows Installer transform .mst file.
7. Add the path to the Windows Installer .mst transform file.
8. Add all custom properties to the transform file.

   You cannot use the command line with a group policy object (GPO). You must specify all properties in the .mst file. For more information, see Adding Custom Properties to the Windows Installer Transform File.

9. (Optional) To install CRM Desktop for anyone who uses the client computer, do the following:
   1. Set the ALLUSERS property to 1 in the Property table. You set this property in the transform file that you create in Step 6.
   2. Make sure each CRM Desktop user possesses the permissions to run this msi package.

      An administrator might disallow the parameter that provides these permissions. If the user does not possess these permissions, then CRM Desktop does not run the installation when it creates the IBM Notes location.