Table 8. Log Files That You Can Use with Siebel CRM Desktop
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General Log. Includes information about general application events. |
%APPDATA%\Oracle\CRMDesktop\Profile\Logs\GeneralLog
CRM Desktop stores the first general log file as log.0000.txt. If this first file reaches 10 MB, then it creates a new file and increments the name of this file by 1. For example, log.0001.txt. A maximum of eight files can exist. If the eighth file reaches 10 MB, then CRM Desktop deletes the oldest General Log. |
Exception Log. Includes information about CRM Desktop exceptions. These log files are for Oracle internal use only. |
%APPDATA%\Oracle\CRMDesktop\Profile\Logs\ExceptionLog
CRM Desktop stores the first exception log file as ex_trace.0000.txt. If this first file reaches 10 MB, then it creates a file and increments the name of this file by 1. For example, ex_trace.0001.txt. A maximum of eight files can exist. If the eighth file reaches 10 MB, then CRM Desktop deletes the oldest file. |
Crash Log. Includes information about Outlook and CRM Desktop add-in failures. |
%APPDATA%\Oracle\CRMDesktop\Profile\Logs\CrashDump
A maximum of 48 crash log files can exist. If 48 files exist, and if CRM Desktop must create another crash log, then it deletes the oldest file.
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SOAP Log. Includes information about requests that CRM Desktop sends to the Siebel Server and replies that it receives from the Siebel Server. |
%APPDATA%\Oracle\CRMDesktop\Profile\Logs\SoapDump
A maximum of 48 SOAP log files can exist. If 48 SOAP log files exist, and if CRM Desktop must create another SOAP log file, then it deletes the oldest SOAP log. |
Synchronization Log. Includes synchronization events. |
%APPDATA%\Oracle\CRMDesktop\Profile\Logs\SyncDump
A maximum of 48 synchronization log files can exist. If 48 files exist, and if CRM Desktop must create another file, then it deletes the oldest file. |
