Certification Reminder and Warning Workflow Notifications

This topic lists the delivered workflow notifications the system uses to send out automatic program notifications to learners whenever there is a reminder or warning for a certification. Schedule these notifications through the Program Notifications page.

The delivered workflow notifications include:

Certifications expiration reminder.
Certifications completion warning.
Recertifications expiration reminder.
New program requirement update.

Certifications Expiration Reminder

This topic describes the delivered Certifications Expiration Reminder workflow notification.

Trigger Description

The current date is equal to learner's certification expiration date minus the number of days set in Expiration Warning Period field on the Program Details page.

Action Description

Reminds the learner that a program will soon expire.
Provides the learner with program name, program code, and expiration date.
Directs the learner to the Certification Status page to register for the recertification program.

Template Name

LM_LECR_EXPR_RMNDR

Processing Type

Batch

Certifications Completion Warning

This topic describes the delivered Certifications Completion Warning workflow notification.

Trigger Description

The current date is equal to learner's target completion date minus the number of days set in Completion Warning Period field on the Program Details page.

Action Description

Reminds learner of the upcoming deadline for the certification.
Provides learner with program name, program code, and target completion date.
Warns learner that failure to complete all requirements by the due date will result in an incomplete and require a new registration.

Template Name

LM_LECR_COMP_RMNDR

Processing Type

Batch

Recertifications Expiration Reminder

This topic describes the delivered Recertifications Expiration Reminder workflow notification.

Trigger Description

The current date is equal to learner's recertification date minus the number of days set in Recertification Warning Period field on the Program Details page.

Action Description

Reminds learner of the upcoming deadline for the recertification.
Provides learner with program name, program code, and recertification deadline.
Warns learner that failure to complete appropriate recertification by the deadline will result in expiration of certification and require full certification again.

Template Name

LM_LECR_RECERT_RMNDR

Processing Type

Batch

New Program Requirement Update

This topic describes the delivered New Program Requirement Update workflow notification.

Trigger Description

An administrator updates the requirements of a certification and selects the option to update the learner's certification record.

Action Description

Alerts learner that new program requirements have been added to her or his certification.
Provides learner with program name.

Template Name

LM_LECR_CERT_UPDATE

Processing Type

Batch

Process Name

LM_CERT_UPD