This document describes known problems with Oracle ATG Web Commerce Service Center 11.0. Where applicable, the problem report number is included in parentheses. Please refer to this number if you need to contact Oracle Technical Support for ATG Products.

(17796307) JSP error on AIX and WebSphere Application Server.
When creating a ticket in Commerce Service Center, an error may occur when translating ticketSummaryPanel.jsp. This due to the use of reserved words on WebSphere Application Server when using Expression Language.

Workaround: Refer to the IBM documentation located at http://www-01.ibm.com/support/docview.wss?uid=swg21642419 for information.

(17749959) MySQL full text search baseline fails due to case sensitivity.
When installing full text search with a MySQL database on a Linux environment, the installation will fail. This is due to case sensitivity, as the installation script uses upper case index and installation tables, but MySQL on Linux requires lower case.

Workaround: Edit the search_post_install.sql file so that the table and index names are lower case.

(17739178) Baseline Indexing fails.
When performing a baseline index using the ProductCatalogSimpleIndexingAdmin component of the Dynamo Server Admin, the index may fail.

Workaround: Reduce the thread count during indexing by setting the maxNumberProcessItemThreads to 1 in the following components:

/atg/commerce/endeca/index/CatagoryToDimensionOutputConfig
/atg/commerce/search/ProductCatalogOutputConfig
/atg/commerce/serach/StoreLocationOutputConfig

(17625517) UI distorted in WebLogic installation assembled with –standalone and –pack attributes.
If you have assembled an EAR file in WebLogic using the –standalone and –pack attributes, the UI will appear distorted.

Workaround: Reassemble the EAR file without the –standalone and –pack attributes.

(13317321) Missed table exception appears in the agent server log.
A java.sql.SQLException occurs for a missed drpt_session_ord table appears in the agent server log.