The UnsuspendTicketPeriodic service releases tickets according to the ticket due time. By default, this scheduled service is set to run once every minute.
To modify the schedule property of this service:
From the ACC menu, select Pages and Components > Components by Path. The Components page is displayed.
From the Components page, expand the atg > ticketing > scheduled folder, and then double-click the
UnsuspendTicketPeriodicServicefile. The UnsuspendTicketPeriodicService Component Editor is displayed.From the UnsuspendTicketPeriodicService Component Editor, scroll to the
scheduleproperty.Modify the schedule as required, and then click Save.
Note: Refer to the Platform Programming Guide for more information on scheduled services.
