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Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Analytic Reporting Use Cases >

Viewing the Statement Billing Overview Report

Users can view the charge types summarized by invoice.

Table 24 lists and describes the Viewing the Statement Billing Overview Report use case functions.

Table 24. Viewing the Statement Billing Overview Report
Function
Description

Name

Viewing the Statement Billing Overview

Description

A statement summary for a user over a defined reporting period.

Feature Area

Analytic Reports

Primary User

Consumer user, CSR hosting administrator

Prerequisites

The user has been successfully enrolled and authenticated.

Trigger

The user clicks the Analytics Tab, Billing Reports, Statement Billing Overview link or Statement Billing Overview from the list.

Standard Features
  • Printer-Friendly view
  • Download CSV or XML

Report Content

Header:

  • Report Details
  • Number of Items

Columns:

  • Statement (Sort Most Recent First, hyperlink to Statement Summary for that billing period)
  • Statement Date
  • Period
  • Account Number
  • Monthly Charges
  • Usage Charges
  • Credits
  • Other Charges
  • Taxes
  • Total

Footer (Total Row):

  • Total - Literal
  • Monthly Charges
  • Usage Charges
  • Credits
  • Other Charges
  • Taxes
  • Total

Configuration Points
  • Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
    • CSV. The maximum number of output lines.
    • XML. A percentage of the CSV threshold value (default is 20%).

      For example, if the CSV report threshold is set to 3,000 result set lines, then a PDF threshold value set at 10% must process in batch mode when it has 300 or more result set lines.

  • All report detail columns are sortable.

Business Rules

None

Functions

The user can submit a batch request for this report.

Main Path for Viewing the Statement Billing Overview Report

The main path to view the Statement Billing Overview report is as follows:

The user selects the Statement Billing Overview report from the List of Billing Reports.

Oracle Self-Service E-Billing determines the query parameters and returns the Statement Billing Overview report.

Alternate Paths for Viewing the Statement Billing Overview Report

Alternate paths can occur in this use case.

The user clicks an active link

Oracle Self-Service E-Billing displays the List of Standard Reports.

The user clicks an active page tab for the active report or to request a batch report

Oracle Self-Service E-Billing displays the selected page.

The user clicks the Download action

Oracle Self-Service E-Billing downloads the report.

The user clicks the Printer-Friendly action

Oracle Self-Service E-Billing invokes Printer-Friendly use case.

The users changes reporting period

Oracle Self-Service E-Billing displays the report for the new period.

The user selects a different report

Oracle Self-Service E-Billing displays the selected report.

Exceptions for Viewing the Statement Billing Overview Report

Exceptions can occur with this use case.

The user encounters an error

Oracle Self-Service E-Billing invokes the Error Message use case.

    
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