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Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Analytic Reporting Use Cases > Viewing the Service Details ReportThis report tracks the service transactional details for one or more service numbers over a user-defined reporting period. Table 28 lists and describes the Viewing the Service Details Report use case functions.
Main Path for Viewing the Service Details ReportThe main path to view the Service Details report is as follows: The user selects the Service Billing Overview from the List of Billing Reports. Oracle Self-Service E-Billing determines query parameters according to report context or default values and displays a tabular report. Alternate Paths for Viewing the Service Details ReportAlternate paths can occur in this use case. The user clicks an active linkOracle Self-Service E-Billing displays the List of Standard Reports. The user clicks an active page tab for the active report, or to customize or request a batch reportOracle Self-Service E-Billing displays the selected page. The user clicks the Download actionOracle Self-Service E-Billing downloads the report. The user clicks the Printer-Friendly actionOracle Self-Service E-Billing invokes Printer-Friendly use case. The user changes reporting periodOracle Self-Service E-Billing displays the report for the new period. The user selects a different reportOracle Self-Service E-Billing displays the selected report. Exceptions for Viewing the Service Details ReportExceptions can occur with this use case. The user encounters a server system errorOracle Self-Service E-Billing invokes the Error Message use case. |
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