Name

Viewing the Account Usage Summary Report

Feature Area

Analytic Reports

Description

Displays the service address, usage, and charges for all service types for a given account that the user can access.

Primary User

Consumer user, CSR hosting administrator

Triggers

• The user clicks the Analytics tab, then clicks Account Usage Summary from the list of standard reports.
• The user clicks the Billing Reports menu option within the Analytics tab, then clicks Account Usage Summary.

Active Hyperlinks (Breadcrumbs)

• Analytics. Redisplays the List of Standard Reports page.
• Billing Reports. Redisplays the List of Standard Reports page.

Page Content - Account Usage Summary Page

Account Usage Summary Page

Subnavigation bar:

• Report (Active)
• Batch Request

Modules:

• Search
• Report Details (Number of Items)

Search Module:

• Button: Submit
• Prompts:
  • Account Number (Displays as data if only one account number is available.)
  • Period Range (From and To dates) (Displays up to 13 previous periods.)
  • Billing Reports

Report Details (Number of Items)

• Columns (All sortable):
  • Service Address (Default sort is ascending order)
  • Statement Date
  • Service Type
  • Meter Number
  • Billed Usage:
    • Number of Units
    • Service Type Code
  • Total Charges (Currency Code)

Standard Features

• Printer-Friendly view
• Download CSV or XML

Main Path

The main path to view the Account Usage Summary report is as follows:

The user clicks the Analytics tab, then clicks Account Usage Summary for the current bill period.

Oracle Self-Service E-Billing displays the Account Usage Summary reports.

Alternate Paths

The user selects a different account number from a list and clicks Submit.

Oracle Self-Service E-Billing displays the account usage details for the selected account for the current period.

The user selects a different statement period and clicks Submit.

Oracle Self-Service E-Billing displays the account usage details for the selected statement period.

The user selects a different billing report and clicks Submit.

Oracle Self-Service E-Billing displays the selected report page.

The user selects a download format and clicks Go.

Oracle Self-Service E-Billing downloads the account usage data in the selected format (CSV or XML).

The user clicks the Printer Friendly link.

Oracle Self-Service E-Billing displays the Account Usage Summary window and the Windows Print dialog.

Exceptions

Oracle Self-Service E-Billing invokes the Error Message use case.