Standby Mode for HA Nodes

When performing hardware maintenance on the Acme Packet 6300/6350, it is best to minimize any risk of interrupting network traffic or losing data. If the Acme Packet 6300/6350 is configured as an HA node, you should only work on the Acme Packet 6300/6350 that is in standby mode.

There are two ways to determine the HA state of each Acme Packet 6300/6350 in an HA pair.

  1. If you are in the same physical location as the Acme Packet 6300/6350, you can view the graphic display on the front panel. The display will indicate the HA state. There is no (S) designation for an active system, but there is for a standby system.
  2. If you are not in the same physical location as the Acme Packet 6300/6350, you can use the ACLI show health command. The output of this command indicates the current HA state of the Acme Packet 6300/6350.

    Once you have determined that the Acme Packet 6300/6350 due for maintenance is in standby mode, you can continue with the appropriate procedures to replace a part.

    If you need to perform maintenance on the active Acme Packet 6300/6350, you need to manually force the two Acme Packet 6300/6350s to switch HA states. Performing a switchover forces the currently active Acme Packet 6300/6350 to standby mode while the current standby Acme Packet 6300/6350 will assume all traffic processing and forwarding as the active system.

    Note:

    This procedure is only applicable to Acme Packet 6300/6350 in an HA deployment.

    To force a Acme Packet 6300/6350 into the standby HA state:

  3. Confirm that the relevant systems on SBC1 and SBC2 are synchronized with the show health command. Type show health and press Enter on each system.
    system-1# show health
    
                   Media Synchronized            true
                   SIP Synchronized              true
                   REC Synchronized              disabled
                   MGCP Synchronized             disabled
                   H248 Synchronized             disabled
                   XSERV Synchronized            disabled
                   Config Synchronized           true
                   Collect Synchronized          disabled
                   RADIUS CDR  Synchronized      true
                   Rotated CDRs Synchronized     true
                   IPSEC Synchronized            true
                   Iked Synchronized             disabled
                   TSCF Synchronized             disabled
                   Active Peer Address           
    
    Redundancy Protocol Process (v3):
                   State                                                   Active
                   Health                                                100
                   Lowest Local Address                     169.254.1.2:9090
                   1 peer(s) on 2 socket(s):
                   system-2: v3, Standby, health=100, max silence=1050
                          last received from 169.254.1.1 on wancom1:0
    
    
    system-2# show health
                   Media Synchronized            true
                   SIP Synchronized              true
                   REC Synchronized              disabled
                   MGCP Synchronized             disabled
                   H248 Synchronized             disabled
                   XSERV Synchronized            disabled
                   Config Synchronized           true
                   Collect Synchronized          disabled
                   RADIUS CDR  Synchronized      true
                   Rotated CDRs Synchronized     true
                   IPSEC Synchronized            true
                   Iked Synchronized             disabled
                   TSCF Synchronized             disabled
                   Active Peer Address           169.254.2.2
    
    Redundancy Protocol Process (v3):
                   State                                                   Standby
                   Health                                                100
                   Lowest Local Address                     169.254.1.1:9090
                   1 peer(s) on 2 socket(s):
                   system-1: v3, Active, health=100, max silence=1050
                          last received from 169.254.2.2 on wancom2:0
    
  4. Confirm that SBC1 and SBC2’s current configurations match by typing display-current-cfg-version and press Enter at the ACLI prompt.
    NETNETSBC1# display-current-cfg-version
    Current configuration version is 5
    NETNETSBC1#
    NETNETSBC2# display-current-cfg-version
    Current configuration version is 5
    NETNETSBC2#

    Note:

    While the two current configuration version numbers on the two systems MUST match each other, they do not have to match the shared running configuration version.
  5. Confirm that the running configuration of SBC1 and SBC2 match by typing display-running-cfg-version and pressing Enter at the ACLI prompt.
    NETNETSBC1# display-running-cfg-version
    Running configuration version is 5
    NETNETSBC1#
    NETNETSBC2# display-running-cfg-version
    Running configuration version is 5
    NETNETSBC2#

    Note:

    While the two running configuration version numbers on the two systems MUST match each other, they do not have to match the shared current configuration version.
  6. Initiate a switchover on SBC1 by typing notify berpd force and pressing Enter at the ACLI prompt.
    NETNETSBC1# notify berpd force
  7. Wait for SBC2 to transition to the standby state. Confirm that SBC2 is in the standby state by typing show health and pressing Enter at the ACLI prompt.
    NETNETSBC2# show health

    Refer to the Upgrade section of the Maintenance and Troubleshooting Guide (400-0063-40A) for more information.