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请求物理介质

如果您的流程不允许从 Oracle Web 站点下载，您可以通过向 Oracle 提交物理介质请求 (physical media request, PMR) 来接收最新的软件发行版软件包。提交 PMR 的首选方法是通过 My Oracle Support (MOS) Web 站点。

下面几节将介绍提交物理介质请求的主要任务：

• 收集物理介质请求信息

• 请求物理介质（在线）

• 请求物理介质（通过电话）