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Email notifications

The OutcomeLogix application uses email notifications to communicate important information about a study. A summary of your email notifications appears in the Notifications table on the Dashboard. During study development you decide which notifications to send, which email addresses to notify, how to trigger notifications, and the text of the notification email messages.

You cannot create notifications from within the OutcomeLogix application. You can, however, view a list of the email messages sent to specific email addresses on the Email Notifications page, if you have the appropriate administrative right. You can also specify an email address that is not associated with a role.

Note: If the study is designed to contain Personal/Protected Health Information, and designers and sponsors choose to encrypt it, they have the ability to indicate which items on forms contain sensitive information that should be encrypted and also excluded from email messages, data exports, and reports by default.

The following table describes the notifications that might be used in your study.

Email notifications

Notification

Recipient

New Informed Consent Document (ICD) has been uploaded.

Site user

Patient ePRO (online) session is past due.

Patient

Password reset or reminder has been sent.

All users

Patient reported an adverse event.

Investigator, Sponsor

Configuration change was made to the study.

Site administrator

Number of available eCodes has dropped below the specified level. You must add more eCodes.

Sponsor

Note:

Users and patients must provide valid email addresses to receive email notifications. The OutcomeLogix application does not confirm that the notification was received; only that it was sent.

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