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Changing a candidate query to an open query

  1. Select Queries (1Queries_icon).

    The Query List page appears.

  2. Filter the queries as described in Filtering and sorting the Query List.
  3. Select a candidate query.

    The query information appears on the Query Detail page on the Answer tab.

  4. In the Change Status field, select Open.
  5. Click Submit.

    The status of the query changes from Candidate to Open. All users can now see the query.

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