Discontinuing a patient

Enrolled patients may choose to stop participating in a study at any time, beginning with the second visit. When a patient decides to stop participating, a user with the appropriate rights can discontinue the patient. You might discontinue a patient for other reasons, such as noncompliance with the study protocol. Discontinued patients are deactivated, removed from the Call Center queue, cannot sign in, and do not receive notifications. The audit trail reflects the reason for discontinuing the patient. You cannot re-activate a discontinued patient.

1. Select Patients ().

   The Patient List page appears.

2. Click the Summary link for the patient.

   The Patient Summary page appears.

3. Click the visit when the patient stopped participating. Typically, this is any visit after Visit 1.

   The Visit landing page appears.

4. Click Discontinue.

   A confirmation dialog box appears.

5. Click OK.
6. Complete any required information.
7. Click Submit.