Clackamas County

Feature Innovator

Clackamas County implemented the Remote Worker feature for employees and supervisors to manage the submission and approval of the telework agreements

Summary

Clackamas County, Oregon, implemented the Remote Worker feature for employees and supervisors to manage the submission and approval of the telework agreements. The county is able to provide real-time reporting to department and senior leadership on details of which employees are working remotely, when, and how often. Additionally, employees and supervisors can view their agreement at any time through Employee Self Service.

Customer comments

When Clackamas County, Oregon, decided to implement telework as a permanent policy, they required each employee to complete a paper form with all the information and acknowledgement of the conditions of the telework agreement. What this meant for the county was collecting a form for every employee, data entry in an Excel spreadsheet, filing each form in the employee's personnel file, and then updating this manually anytime there was a change. This paper form created a huge workload and burden on HR as well as departments, with manual processes, lost forms, and so on. With the PeopleSoft Remote Worker feature, employees and supervisors can manage the submission and approval of the telework agreement. Plus, the county is able to provide real-time reporting to department and senior leadership on details of which employees are working remotely, when, and how often. Additionally, employees and supervisors can view their agreement at any time through Employee Self Service.