Clackamas County, Oregon

PeopleSoft Innovator

Clackamas County, Oregon, used Selective Adoption, the Data Migration Workbench, and Related Content

Summary

Clackamas County, Oregon used Selective Adoption, the Data Migration Workbench, and Related Content to deploy PeopleSoft HCM Manager Self Service through the My Team tile, the new Announcement tile, and Workforce Insights, resulting in a more rapid rollout of new features, enthusiastic feedback from managers, and a more effective user experience.

Customer comments

Clackamas County, Oregon upgraded to PeopleTools 8.56.15. Clackamas County also updated and implemented My Team Tile (Manager Self-Service), Fluid Announcement Tile and Workforce Insight Tile using Selective Adoption, Data Migration Workbench, Related Content and has Enhanced User Experience.

Clackamas County upgraded PeopleTools to version 8.56.15 in August 2019. In addition to PeopleTools upgrade, Clackamas County continued adopting 'New' features being released by Oracle PeopleSoft through Selective Adoption. Data Migration Workbench, Related Content and Enhanced User Experience, are the few 'new' features and functions we have been able to implement the based on our timeline. We have been able to implement the changes on a quicker cycle. The features implemented include My Team Tile (Manager Self-Service), Fluid Announcement Tile, and Workforce Insight Tile.

Our managers were excited to have instant access to their direct reports for important dates through the My Team Tile. The implementation was to support Managers for the ’new’ employee review process referred to C3. Here is feedback from one of the managers:

“I just have to tell you how impressed I am with ESS Manager. I needed to get a position number for a NEWVAC form and would normally have to rely on someone else who has access to PeopleSoft HR to retrieve this information. If that person happens to be unavailable then my work comes to a stop on this project. I thought ok, how else I could get this information….Enter ESS Manager and Ta Da! Right there with a few quick keystrokes I am able to get what I need and can continue with this project. Thank you!”

With the implementation of Fluid Announcements, the HR and Benefits groups can now place announcements and important information to employees in one central spot. With the simplicity of sending announcements, the team can both send group emails and place announcements in Employee and Manager Self-Service Homepages.

With the Workforce Insight Tile, core HR users can now review information in one spot for useful criteria.