Deakin University

PeopleSoft Innovator

Deakin University deployed fluid self-service functionality for their employees and managers, as well as showcased the power of selective adoption

Summary

Deakin University, in conjunction with their partner Presence of IT (now part of Deloitte), is recognized for deploying fluid self-service functionality for their employees and managers, as well as showcasing the power of selective adoption by rapidly adjusting their project timelines to deploy fluid Candidate Gateway just eight weeks after it was delivered.

Customer comments

Deakin Universtiy embarked on a “Get Me Current” exercise as a baseline to enable self-service transformation for their employees and managers. The transformation of self-service was scoped to include the roll out of fluid, including some minor customizations to meet the requirements of their users. User experience was the key driver for the changes. At the outset of the project, fluid Candidate Gateway was not yet released therefore they had planned to remain with classic Candidate Gateway and wait for the delivered version. When the fluid version came out after the commencement of the build phase, Deakin acted quickly to assess and roll this into scope, seizing the opportunity to further enhance the user experience with this change.

The innovation displayed by Deakin is evident in their approach to utilizing and maximizing PeopleSoft’s delivered functionality by acting extremely quickly and assessing the risk of bringing in a late scope change. Deakin committed to the challenge of being the first user to roll out fluid Candidate Gateway and quickly resolved and worked around any bugs found and adjusted their change plan to suit.