Hays Specialist Recruitment
Hays Specialist Recruitment delivered fluid features and self-service for employees and managers for critical HCM and ERP capabilities
Summary
Hays Specialist Recruitment has continued its selective adoption journey to deliver significant value to users, including widespread rollout of fluid features and self-service for employees and managers for critical HCM capabilities such as absence management and payroll, diversity reporting, and expense reporting, as well as approvals.
Customer comments
Background
Hays Specialist Recruitment is a global specialist staffing company that commenced its PeopleSoft journey back in 2008. Hays has a complex, heavily customized PeopleSoft suite with 16 modules across the five pillars of FSCM, HCM, CRM, ELM, and Interaction Hub. In 2015, Hays successfully completed an upgrade to PeopleSoft 9.2 and subsequently implemented a selective adoption and PeopleSoft Test Framework strategy to keep their suite up to date.
Hays introduced a collaborative business/IT “Model Office” initiative to provide a platform for delivering real business benefits utilizing the capabilities of PeopleSoft 9.2.
Fluid – Improving user navigation and driving self service
The benefit of effectively implementing a Selective Adoption/Continuous Delivery model is that Hays can leverage the capability of the system to deliver real value to its users. Hays’ philosophy is to deliver innovative solutions that look modern, intuitive, drive engagement, and minimize the time needed to complete transactional and self-service interactions for its busy users. The Fluid User Interface provides Hays with just that opportunity for its PeopleSoft users.
To help drive the adoption of self-service, Hays created a fluid-based “My Hays” portal to engage its 4,000 users in the UK and Ireland on a whole range of employee and manager self-service features, including approvals, absence management, payslip retrieval, diversity reporting, and expenses.
