Jack Henry & Associates implemented PeopleSoft Health Center

Summary

Jack Henry & Associates, in conjunction with their partner Elire, implemented PeopleSoft Health Center. The new PeopleSoft Health Center uses dashboards and real-time analytics reporting to monitor the multitude of servers supporting Jack Henry's PeopleSoft platforms, including HCM, FSCM, and ELM. Implementation of the new PeopleSoft Health Center has equipped Jack Henry with improved real-time monitoring capabilities, giving their team better visibility into server health and a more efficient way to address system issues.

Customer comments

The implementation of the new PeopleSoft Health Center solution, in conjunction with Elire, was a rapid, eight-week installation and configuration of the Health Center module, followed by a short, targeted knowledge transfer to Jack Henry's internal team.

The entire Health Center setup is wrapped in SSL security. Due to Jack Henry’s existing expertise in PeopleSoft, they quickly adapted to manage the Health Center module independently.

PeopleSoft Health Center with dashboards and real-time analytics reporting monitors the multitude of servers supporting Jack Henry's PeopleSoft platforms, including HCM, FSCM, and ELM.

These improved real-time monitoring capabilities give the team better visibility into server health and a more efficient way to address system issues. Jack Henry has noticed a significant improvement in reporting capabilities over the previous Performance Monitoring feature.