Powers Health
Powers Health automated more than 1,000 test cases using PeopleSoft Test Framework covering 75% healthcare business processes
Summary
Powers Health (formerly Community Healthcare System) has adopted several new capabilities that PeopleSoft has to offer. Automation of tests using PeopleSoft Test Framework has helped them to focus on streamlining business operations and stay on top of the latest PeopleSoft updates. Usage of WorkCenters and dashboards has given them the ability to monitor tasks from a central location and take appropriate actions. Digitization of forms, mobile approvals have helped achieve organization wide mobile uptake.
Customer comments
Powers Health automated more than 1,000 test cases using PeopleSoft Test Framework to execute end-to-end functional testing of 75% of the healthcare business processes with built in validations. Our automated testing methodology has allowed us to stay current with the latest PeopleSoft updates and save the business hundreds of hours of manual testing. We developed a dashboard to provide visibility to management into the testing automation with real-time results.
Powers Health has developed dashboards and Pivot Grids to eliminate daily emailed reports which provides real-time actionable data. For example, Accounts Payable match exception processing has reduced the number of match exceptions by 50% and quicker resolution of match exceptions to avoid late payments. The usage of WorkCenters and Dashboards has made the business more efficient by providing a central location to monitor and take appropriate actions.
Powers Health has improved the user experience by implementing delivered Fluid technology as well as bolt-on modules developed specifically for healthcare. We have implemented Fluid Financial Structure Requests to convert our paper request process to electronic with notifications and approvals. Implemented Fluid mobile approvals providing all employees simplified transaction approval process using mobile devices.
Powers Health has implemented PeopleSoft Travel and Expense applications to eliminate paper, increase efficiency and enforce policies. We integrated this with Google Maps for accurate mileage reporting, Twilio texting of receipts and PeopleSoft unified navigation to HCM. Also created a bolt-on Fluid application to control Continuing Medical Education expense reimbursement for physicians and nurse practitioners.
