Powers Health

PeopleSoft Innovator

Powers Health enhanced their user experience by adopting PeopleSoft analytics, dashboards, and several new features

Summary

Powers Health (formerly Community Healthcare System) is a PeopleSoft innovator in the categories of selection adoption, analytics, and user experience. They upgraded their FSCM systems to PUM 48 and their HCM systems to PUM 46. Additionally, they upgraded to PeopleTools 8.60.07 and are live on OpenSearch and OpenSearch Dashboards. They have deployed global search and search suggestions for navigation across both FSCM and HCM systems. They are using real-time indexing for expenses, ePro, supplier contracts, and more. They are using PeopleSoft Insights and delivered dashboards for expenses, purchasing, and finance in FSCM; and benefits, payroll, and workforce analytics in HCM. They have built a few custom dashboards as well. They have deployed several new features such as payroll quick calc, benefits open enrolment, benefits plan compare in HCM; and commitment control dashboards in FSCM. Plus, they have implemented two new modules—mobile inventory and supplier contract management. They use PUM Automated Update to download and apply PRPs. Lastly, they have over 1,100 tests automated using PTF.

Customer comments

At Powers Health (formerly Community Healthcare System), our mission is to provide exceptional care for patients across every stage of life. To support our operations, we utilize PeopleSoft Financials and Supply Chain Management, and PeopleSoft Human Capital Management, all running on MS-SQL. We recently embarked on an upgrade journey that has significantly enhanced our efficiency, usability, and capabilities.

The upgrade

Powers Health recently completed a comprehensive upgrade, adopting PeopleTools 8.60.07, FSCM PUM 48, and HCM PUM 46. This upgrade marked a pivotal moment in our journey, allowing us to harness several key features that have brought tremendous value to our organization.

Key features and benefits
  • OpenSearch and OpenSearch Dashboards: With the transition from Kibana to OpenSearch and OpenSearch Dashboards, the change was seamless and transparent for our end-users. The absence of index rebuilding saved us valuable time. We can now effortlessly search for and access data, greatly benefiting our eProcurement and supplier contract management processes.
  • Real-time indexing: Enabling real-time indexing for eProcurement, expenses, vendors, suppliers, and supplier contracts has transformed our workflows. It allows us to access and create contracts immediately after adding new items to the item master. This, in conjunction with global search, enables our Procurement department to retrieve information instantaneously, eliminating the wait times we previously encountered.
  • Custom dashboards: We've developed custom dashboards in our Accounts Payables and Payroll departments to provide in-depth insights. These dashboards offer an overview of total compensation for employees, enhancing our ability to manage payroll efficiently.
  • PUM Automated Updates: We make use of PUM Automated Updates to automatically download and apply PRPs. As we move forward, we're exploring the possibility of downloading the next PUM image as soon as it becomes available.
  • Delivered dashboards: Powers Health has deployed PeopleSoft-delivered dashboards across Financial Management, Supply Chain Management, and Human Capital Management. These dashboards are widely used in areas like expense management, purchasing, finance, accounts payables, workforce equity, and benefits. Recently, we introduced commitment control dashboards, expanding their utility.
  • New features adoption: We've embraced several new features, including fluid job and fluid position management, benefits plan comparison, benefits open enrollment, and payroll quick calculation. Payroll quick calculation has proven particularly popular, and we had it in production within just one week of its general availability.
Outcomes

The upgrade has not only streamlined our operations but has also empowered our teams with new tools and capabilities to provide even better healthcare services to our community. We're now more efficient, agile, and capable than ever before, thanks to the partnership with Oracle and the continuous evolution of their PeopleSoft software.

Powers Health is committed to delivering excellence in healthcare, and this upgrade has played a significant role in making our mission a reality. We look forward to further developments and to continue leveraging the power of technology to enhance healthcare delivery.